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Toyota Direct
Columbus, OH
1,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,144 reviews
December 06, 2024
Everyone was extremely friendly and very knowledgeable. They were polite and helpful during the entire process. They were polite and helpful during the entire process. More
by sollarskr
Verified Customer
December 05, 2024
My family had a very good experience. Fast, efficient, pleasant, and professional. The inventory was amazing as well. Glad I was able to find the unicorn I was looking for. Fast, efficient, pleasant, and professional. The inventory was amazing as well. Glad I was able to find the unicorn I was looking for. More
by coryabean
December 05, 2024
Great place they make you feel home. Great service manager Issatou. I will definitely refer friends and family Great service manager Issatou. I will definitely refer friends and family More
by senioradvisor.spf
December 05, 2024
Horrible experience! I would not recommend this dealer to purchase car ever to anyone. One or two mistakes happens by accident, but around 7 or 8 mistake wow just wow I would not recommend this dealer to purchase car ever to anyone. One or two mistakes happens by accident, but around 7 or 8 mistake wow just wow More
by krishnaniroula86
Employees Worked With
Forgot the sales person name
December 05, 2024
Superb service dept. Got in the same day to fix a flat. Tire wasn’t able to be repaired but was covered under two-year warranty and got a new one at no cost. Cliff was gr Got in the same day to fix a flat. Tire wasn’t able to be repaired but was covered under two-year warranty and got a new one at no cost. Cliff was great! More
by rbcOhio
Employees Worked With
December 04, 2024
As usual, the service at your garage is top-notch. Always get friendly and professional accommodations. Info from rep is concise and suggestive, but not pushy or intimidating. Always get friendly and professional accommodations. Info from rep is concise and suggestive, but not pushy or intimidating. More
by lynnfrz
Employees Worked With
December 04, 2024
It was over 2 hours for an oil change. They put a sticker in the window for 5000 miles when it should be 10000. Also, the date to come back as early as February, 2025. They put a sticker in the window for 5000 miles when it should be 10000. Also, the date to come back as early as February, 2025. More
by dougdrt
Employees Worked With
December 04, 2024
Amazing dealership, they do everything for me get my new car. Thank you so much car. Thank you so much More
by jranneto
December 03, 2024
Toyota Direct is a great establishment and we are so happy that we both have toyotas now! happy that we both have toyotas now! More
by kbuoni69
