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Toyota Direct
Columbus, OH
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,138 reviews
December 18, 2024
Switched from Germain Toyota after getting jacked around there. Mindy was great and David in Parts Dept also excellent. You have gained a new customer for my 2 Toyota's! there. Mindy was great and David in Parts Dept also excellent. You have gained a new customer for my 2 Toyota's! More
by schwinnbikebob
Verified CustomerEmployees Worked With
December 18, 2024
Friendly staff at dealership and who call to remind me for scheduled maintenance, pretty quick at services, informative for scheduled maintenance, pretty quick at services, informative More
by emcstout96
Employees Worked With
December 18, 2024
Dealership has great selection and pricing. I had an amazing time dealing with sales person Candy I had an amazing time dealing with sales person Candy More
by hemshah449
Employees Worked With
December 18, 2024
Jeff was great to work with. Listen to what I wanted and worked with Bev to locate the one i wanted. Everyone is so nice there. Listen to what I wanted and worked with Bev to locate the one i wanted. Everyone is so nice there. More
by hparsons1
December 18, 2024
Still have Rattle in headliner and bed liner still come up on the corners of bed up on the corners of bed More
by tgraham003
Employees Worked With
December 17, 2024
Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More
by lsherri39
December 17, 2024
Great service, always able to schedule maintenance appointments easily and excellent service from Chris Grossman. appointments easily and excellent service from Chris Grossman. More
by patricia_sanko
Employees Worked With
December 17, 2024
The service department is second to none, and we're very very very very pleased. very very very pleased. More
by stevenroci
Employees Worked With
December 17, 2024
I have been taking my cars to Toyota Direct for 10 years and I always appreciate the service I get. Joey Rink and Mindy Hill both go out of their way to make me feel appreciated and that my car is being tak and I always appreciate the service I get. Joey Rink and Mindy Hill both go out of their way to make me feel appreciated and that my car is being taken care of. These two ladies keep me coming back. More
by bump1972
December 17, 2024
Chris Grossman is my go to service guy. He always answers my questions and keeps me informed about what maintenance is due for my car. He always answers my questions and keeps me informed about what maintenance is due for my car. More
by rlt.mbt1952
Employees Worked With
