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Toyota Certified at Capital Plaza

Landover Hills, MD

4.6
168 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 168 reviews

April 22, 2024

I got most or all of my cars from them and their services have been good More

by ngwascreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Apr 24, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your kind words! We're thrilled that you had a great experience, and your satisfaction is our ultimate goal. We truly appreciate your business and look forward to assisting you in the future.

April 22, 2024

Great service, pleasant and friendly employees. I will continue to service my Toyota at this dealership. The wait time to complete service has increased. You need to work on this. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar - other service team members- cashier
Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Bueno. Eficiente, amable. Se preocupa por sus compradores, lo atiende con amabilidad y están dispuestos a ayudar con todas las preguntas e inquietudes, grac More

by marioalvarezfuentes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

¡Bueno saber! Su experiencia fue excelente, con un servicio eficiente, amigable y preocupado por sus necesidades. ¡Gracias por elegirnos!

April 19, 2024

Excellent service and extra special service because of Lee. He makes my visit worth coming back More

by dakoccasions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

It's fantastic to hear that you had a great experience and that Lee provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 17, 2024

Since 2016, my Toyota Highlander has been serviced at the Toyota Capital Plaza, Maryland. Today it is in optimal condition. More

by mireyaking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee Tinsley, Rose Bayat
Apr 18, 2024 -

Toyota Certified at Capital Plaza responded

It's great to hear that your Toyota Highlander has been well-maintained at Toyota Certified at Capital Plaza and is currently in optimal condition. Regular servicing pays off in keeping your vehicle running smoothly. Thank you for choosing us!

April 17, 2024

Very good service very fast . Alexis Gonzalez was very helpful and very nice. Thank you More

by Tfallen072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Ayala Gonzalez
Apr 19, 2024 -

Toyota Certified at Capital Plaza responded

We're thrilled to hear about your positive experience and the helpful assistance provided by Alexis. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

April 16, 2024

Very convenient and straightforward online scheduling system and text/ email updates during the service appointment. Great customer service. Very transparent pricing and procedures. More

by Tacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis, Rose Bayat
Apr 18, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

The service staff was efficient, knowledgeable and professional regarding my car's needs. Highly recommend. More

by katrinamlawsonK.
Recommend Dealer
Yes
Employees Worked With
Francis
Apr 16, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

U never have a problem using this location for my service and my car drives excellent More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Apr 13, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

My service guy Lee is always very professional, efficient and effective. I go out of my way to take off of work to take my car to him because I know he will provide excellent service. More

by Charmayne Yorke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, Rose Bayat
Apr 12, 2024 -

Toyota Certified at Capital Plaza responded

It's fantastic to hear that you had a great experience and that Lee provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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