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Toyota Certified at Capital Plaza

Landover Hills, MD

4.7
335 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 335 reviews

April 03, 2026

Reasonable service and labor cost. Took longer than promised. Overall good customer service. Recommend this dealership for tires and brakes job. More

by ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
April 02, 2026

Disappointed with some associates at this dealership whom seems to me that they are not doing their job right.. More

by sonny1sonny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
March 27, 2026

This was my first visit to this dealership and I'll definitely return. Jesse was great!!! More

by powell.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 28, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2026

Booking an appointment is easy, and their service team is excellent at what they do. More

by masangodelphine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2026

Loved the courteous personal and professional manner in which my services were rendered. Always a great pleasure doing business with Toyota! More

by vdjones0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman at front counter, Rose Bayat
Mar 25, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2026

Very professional and friendly, Mr Keith was very helpful and respectful, thank again toyota for the great services. More

by asherman2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Keith, Rose Bayat
Mar 20, 2026 -

Toyota Certified at Capital Plaza responded

Hello, we're happy to hear you had such a positive experience with Keith! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2026

Good service and really honest, about what the car needs. Thank you Toyota and your team! More

by rodasrocsana12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera
Mar 07, 2026 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2026

I use this dealership to get my car serviced. They are reliable, quick and use Toyota parts. More

by DTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Mar 07, 2026 -

Toyota Certified at Capital Plaza responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

Very nice and professional. The place felt welcoming and the dealership had my vehicle ready in a timely manner but this can vary for everyone. More

by oguzman1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 02, 2026 -

Toyota Certified at Capital Plaza responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2026

Coupons for customers commendable, but wait time for servicing should be shortened. Dealership should also lower the cost of major maintenance costs like break pads and other breakworks, wheel alignment More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Feb 28, 2026 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback. We will use your feedback to improve. Have a great day! Rose Bayat, General Manager rbayat@group1auto.com

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