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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.7
399 Reviews
Call Dealership (301) 750-7514
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6100 Annapolis Road

Landover Hills, MD

20784

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Showing 399 reviews

October 13, 2026

My service Representative Jesse was amazing. He was patient help explain everything that I needed to know that was going on with my vehicle and I truly appreciate that. You number one in my boo More

by cheer1coach04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 14, 2026 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found Jesse to be so supportive during your experience here at Group 1 Toyota Certified Capital Plaza. Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2026

I see received awesome customer service snd assistance from Idris. He was Patient in answering my questions and any concerns I had. I love my new ride, the size, colour, model Mazda CX 5...🙂.Thank you More

by Keneisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idris , Rose Bayat
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Oct 12, 2026 -

Toyota Certified at Capital Plaza responded

Hi Keneisha, thank you so much for your positive comments about Group 1 Toyota Certified Capital Plaza. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

Took my car for a recall and service. Awesome place and I treat with respect. More

by ogarcia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac and Hugo
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Oct 12, 2026 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2026

Friendly, Responsible, Knowledgeable, Quick. I highly recommend their service department, George is a great service advisor. More

by earth2bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service Department , Rose Bayat
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Oct 12, 2026 -

Toyota Certified at Capital Plaza responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 03, 2026

Very good work. Buena atención al cliente y te mantienen informado sobre el vehículo en todo momento. More

by Hidzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Print
Oct 04, 2026 -

Toyota Certified at Capital Plaza responded

Hola, nos alegra mucho leer una reseña tan positiva sobre Group 1 Toyota Certified Capital Plaza. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un excelente día!

October 01, 2026

Satisfied with the service Easily to book appointment and customer service was good work finished on time More

by timothy.odesina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Print
Oct 06, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2026

Staff is courteous, but had difficult time getting through via phone promps. Kept repeating same prompts. Had to drive to shop. More

by 4francescamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Print
Oct 06, 2026 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback. We’re glad our staff provided courteous service, but we apologize for the difficulty you experienced trying to reach us by phone. We appreciate you bringing this to our attention as we work to improve the customer experience.

September 30, 2026

Good customer service is good. And should keep it up. The support is from the supervisor. More

by Uyansaneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Print
Oct 01, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

Excellent customer service, didn’t have to wait too long. Great people all around. Thanks. More

by Roberto lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Print
Sep 30, 2026 -

Toyota Certified at Capital Plaza responded

Roberto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Certified Capital Plaza. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2026

Excellent customer service. Staff are very helpful and friendly. Definitely recommend this place. I been going there for four years and I never had any issues. More

by Digna.camposlarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge and many other I forgot the names, Rose Bayat
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Sep 28, 2026 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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