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Toyota Certified at Capital Plaza

Landover Hills, MD

4.6
173 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 173 reviews

June 08, 2024

Really good service, the wait time it was right, what they tell me. The people are very nice and clear. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar is amazing, I really recommend him., Rose Bayat
Jun 09, 2024 -

Toyota Certified at Capital Plaza responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Good service, great waiting area, very clean, every one is helpful, I will be coming here every time More

by Roberto lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jun 09, 2024 -

Toyota Certified at Capital Plaza responded

Hello Roberto, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 06, 2024

Today was my first time coming to this and my experience was really great. The service didn’t take that long and the people are very friendly and nice. More

by Fatoumata camara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Rose Bayat
Jun 08, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

I am very pleased with the service and staff at Toyota, great job, friendly, competent, professional, and timely turnaround!! It’s the only place I trust and rely on to service my car! Thanks, keep up the More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
Jun 01, 2024 -

Toyota Certified at Capital Plaza responded

Hi Gina, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The distance for me is convenient. Mr. Lee is always very helpful and explains everything to me. More

by iithes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Jun 02, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

Fast, friendly, and efficient. I was able to get in and out. I only wish the costs were more economical. More

by SPayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Jeronimo Her, Rose Bayat
May 28, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

The Staff was warm and friendly and my oil change took less than an hour More

by alethea.ince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 21, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

I’ve had the same service advisor the last 3-4 times (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for servi More

by Ramon C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 22, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn about your positive experience and the great assistance provided by Francis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Toyota Certified at Capital Plaza has the worst customer service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that shou More

by deon_price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager/Dealership Manager, Rose Bayat
May 17, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 15, 2024

Working with Mr Lee in service was a very pleasant experience; also, other staff members were polite and professional. More

by AMundle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley , Rose Bayat
May 17, 2024 -

Toyota Certified at Capital Plaza responded

We're thrilled to hear about your positive experience and the pleasant assistance provided by Mr Lee. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

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