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Toyota Certified at Capital Plaza

Landover Hills, MD

4.6
168 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 168 reviews

May 24, 2024

Fast, friendly, and efficient. I was able to get in and out. I only wish the costs were more economical. More

by SPayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Jeronimo Her, Rose Bayat
May 28, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

I’ve had the same service advisor the last 3-4 times (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for servi More

by Ramon C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 22, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn about your positive experience and the great assistance provided by Francis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

The Staff was warm and friendly and my oil change took less than an hour More

by alethea.ince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 21, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Toyota Certified at Capital Plaza has the worst customer service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that shou More

by deon_price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager/Dealership Manager, Rose Bayat
May 17, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 15, 2024

The service is very good. Francis, my service advisor, is always helpful and courteous. I appreciate the care and concern he shows when handling my needs for service. The d More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes
May 17, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn about your positive experience and the great assistance provided by Francis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

Working with Mr Lee in service was a very pleasant experience; also, other staff members were polite and professional. More

by AMundle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley , Rose Bayat
May 17, 2024 -

Toyota Certified at Capital Plaza responded

We're thrilled to hear about your positive experience and the pleasant assistance provided by Mr Lee. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

May 14, 2024

The maintenance of my car was done professionally and I am ver satisfied. Thank you. More

by joseph Ngu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
May 15, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Everthing was ok. They have good service but unfortunately body shop and repair service doesn't work on Saturday More

by daniel.Togo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 16, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

Good and professional . The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. More

by ioa217677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemi and Iddri
May 15, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

The dealership is top notch in my book I I will be back again thanks More

by MarkdDuncan1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 11, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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