Toyota Certified at Capital Plaza
Landover Hills, MD
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I’ve had the same service advisor the last 3-4 times (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for servi (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for service. More
Toyota Certified at Capital Plaza has the worst customer service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that shou service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that should have been returned to me or my credit union. The Managers (Sales/Dealership) will not return your calls and once they get your money, you are completely ignored. I would never purchase vehicle from this particular dealership again. Buyer beware!!!!!! More
The service is very good. Francis, my service advisor, is always helpful and courteous. I appreciate the care and concern he shows when handling my needs for service. The d Francis, my service advisor, is always helpful and courteous. I appreciate the care and concern he shows when handling my needs for service. The dealership location is convenient for me, so I plan to continue to bring my cars in for service. More
Good and professional . The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. More