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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
173 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 173 reviews

July 10, 2024

My car has been in the collision center for more than six months. Very bad updates, no option. I have suffered for six months because of this place. Will never come back here again More

by tigistjemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lily- at the collision center
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Jul 16, 2024 -

Toyota Certified at Capital Plaza responded

tigistjemal, Please allow me to apologize that we have not provided you with the level of service you expect and deserve when doing business with us. I apologize for the parts delay and for our lack of follow-up. We will contact you on Monday with the status and work with you until your vehicle is repaired to your satisfaction. Thank you for taking the time to share your experience and for the opportunity to regain your trust. Rose Bayat General Manager rbayat@group1auto.com

July 09, 2024

It was easy to drop off my car early with the drop box. The service representative called me to acknowledge recent of the car. He called to let me know the my request for oil and filter change was being More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
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Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2024

Óscar vivar me atendió muy amablemente y se porto a la altura muchas gracias oscar More

by Leopardo 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios a Oscar Vivar de Toyota Certified en Capital Plaza! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

July 06, 2024

This was my first time at this dealership and I was quite impressed. JORGE was excellent in accommodating me in getting my car in and out with good service. More

by vparker46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy Jorge could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2024

Excelente cervicio muchas gracias al trabajador Oscar herrera por su ayuda y aser un buen trabajo More

by eglisalexander18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera, Rose Bayat
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Jun 18, 2024 -

Toyota Certified at Capital Plaza responded

Hola, nos alegra que hayas encontrado que Oscar te brindó tanto apoyo durante tu experiencia aquí en Toyota Certified at Capital Plaza. No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

June 15, 2024

La verda la persona que me tendió fue profesional Jorge personas como el deberían aver más More

by Oscarherrera8924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge , Rose Bayat
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Jun 17, 2024 -

Toyota Certified at Capital Plaza responded

Hola, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Toyota Certified at Capital Plaza. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

June 14, 2024

Francis is efficient and effective! I appreciated the excellent customer service. Keep up the good work! More

by Mill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Jun 15, 2024 -

Toyota Certified at Capital Plaza responded

Hi Mill, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Mr. Lee is always a joy to be around and he is so attentive with his customers! He is a great person! More

by Ceronmirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
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Jun 13, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

The service was excellent and the workers were very friendly and helpful . I’m sure they are very professional and punctual with the time and I can say thank you very much for the service and I hope se More

by Rafa@corrolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Jun 27, 2024 -

Toyota Certified at Capital Plaza responded

Rafa@corrolla, Thank you for taking the time to share your kind feedback and we look forward to working with you in the future. Thank you, Rose Bayat General Manager rbayat@toyotacapitalplaza.com

June 08, 2024

Excelente servicio, el personal muy amable y la persona que me atendió fue muy profesional More

by dariana618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Sariles
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