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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
168 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 168 reviews

July 16, 2024

Mr Tinsley T Capitol Toyota is a caring professional. I received excellent service at a fair and reasonable rate . I like the way I am treated at Capitol Toyota. More

by Myoung
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
Report | Print
Jul 17, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2024

I please with there dedication, and puting the customer first, good job Toyota team helpful. More

by gmhobbs40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Lee
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Jul 15, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Awesome customer service. I am never disappointed. Friendly staff. Always a pleasure to service my vehicle. More

by Tookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 15, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2024

The wait for an oil change was 2 1/2 hours. even after making an appointment. More

by dottielliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Rose Bayat
Report | Print
Jul 17, 2024 -

Toyota Certified at Capital Plaza responded

dottielliott Please allow me to apologize for the amount of time it took to complete your recent visit. We would like to learn more about your experience, so we can improve our services. Please send your contact information to rbayat@group1auto.com. I look forward to speaking with you. Rose Bayat General Manager rbayat@toyotacapitalplaza.com

July 11, 2024

Nice, straight to the point and breaks things down so that I can understand the paperwork given back to me. More

by xenia221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jul 12, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

My car has been in the collision center for more than six months. Very bad updates, no option. I have suffered for six months because of this place. Will never come back here again More

by tigistjemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lily- at the collision center
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Jul 16, 2024 -

Toyota Certified at Capital Plaza responded

tigistjemal, Please allow me to apologize that we have not provided you with the level of service you expect and deserve when doing business with us. I apologize for the parts delay and for our lack of follow-up. We will contact you on Monday with the status and work with you until your vehicle is repaired to your satisfaction. Thank you for taking the time to share your experience and for the opportunity to regain your trust. Rose Bayat General Manager rbayat@group1auto.com

July 09, 2024

It was easy to drop off my car early with the drop box. The service representative called me to acknowledge recent of the car. He called to let me know the my request for oil and filter change was being More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
Report | Print
Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2024

Óscar vivar me atendió muy amablemente y se porto a la altura muchas gracias oscar More

by Leopardo 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios a Oscar Vivar de Toyota Certified en Capital Plaza! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

July 06, 2024

This was my first time at this dealership and I was quite impressed. JORGE was excellent in accommodating me in getting my car in and out with good service. More

by vparker46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jul 10, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy Jorge could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2024

Excelente cervicio muchas gracias al trabajador Oscar herrera por su ayuda y aser un buen trabajo More

by eglisalexander18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera, Rose Bayat
Report | Print
Jun 18, 2024 -

Toyota Certified at Capital Plaza responded

Hola, nos alegra que hayas encontrado que Oscar te brindó tanto apoyo durante tu experiencia aquí en Toyota Certified at Capital Plaza. No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

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