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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
171 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 171 reviews

October 01, 2024

As always I am able to talk to my service advisor and the manager if need be and for me that's something you don't always get. More

by mwcwwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis and Alex Garcia
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Oct 04, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2024

The staff is Friendly and the shop does quick work and the facilities are kept very clean More

by Racerx1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Sep 28, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

Jorge Customer service was outstanding I am a female I do not know anything about a car other then driving and to get gas. Jorge had patience with me. He answered all my questions He also explained with More

by amandahardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Sep 28, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we're happy you found Jorge to be so supportive during your experience here at Toyota Certified at Capital Plaza. If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

Great customer service fast and friendly staff. Always Oscar helps me out with my Car More

by heidyrivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar , Rose Bayat
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Sep 21, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

I will never recommend this place . They sold me a suv car with defect. I couldn’t open the trunk as there is a problem with it . More

by nemunajawneh77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Sep 20, 2024 -

Toyota Certified at Capital Plaza responded

nemunajawneh77, Please allow me to apologize for the concern that you are experiencing with the trunk. We would be happy to contact you to work toward a resolution. I'm unable to find you in our database with the name provided here, please send your name and contact information to rbayat@toyotacapitalplaza.com. We look forward to working with you. Thank you, Rose Bayat General Manager

September 12, 2024

George explained the pricing before work was started and the work was completed in a timely manner More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 14, 2024 -

Toyota Certified at Capital Plaza responded

Hi Dan, we're happy to hear you had such a positive experience with George! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

Very good excellent staff exceeded my expectation would recommend family and friends and very helpful and professional and patient More

by hodgesmatovia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hedi
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Sep 11, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 07, 2024

Fue una atencion agradable no tuve que esperar mucho tiempo mi auto todo estuvo bien More

by Ada alonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Sep 09, 2024 -

Toyota Certified at Capital Plaza responded

Hola Ada, ¡agradecemos mucho tus comentarios! No dudes en comunicarte con nosotros si hay algo más que podamos hacer.

September 07, 2024

It's always a great place to be . Excellent customer service . Staff are very friendly.Although I just walked in without appointment, staff shows understanding I just schedule m More

by heltigie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera
Report | Print
Sep 09, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

September 01, 2024

Business started on time. Service Tech (Jorge) was courteous, professional, knowledgeable and provided good customer service. More

by audrey.lucas57
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 06, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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