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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.7
215 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 215 reviews

March 15, 2025

Service rep Francis was excellent. He took time to explain service items. My wife was much appreciative. Dealership should wash cars after service. More

by Ray Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis service rep
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Mar 18, 2025 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Helpful and awesome people Great job my experience was excellence Thank you for a great job More

by JMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Mar 18, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Customer service was excellent. Everybody made sure I was taken care of. I really felt value while waiting for my service to be completed. Teamwork was displayed among the staff S More

by Sheron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Rose Bayat
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Mar 13, 2025 -

Toyota Certified at Capital Plaza responded

Hi Sheron, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

Excellent customer service. They are accessible and friendly. The service is high quality. Thank you. More

by charleskoudouovoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 14, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Great customer service, friendly and professional. Great job, my service advisor Oscar vivar was very helpful. More

by Affoue Konan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vivar
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Mar 13, 2025 -

Toyota Certified at Capital Plaza responded

Hi Affoue, thanks for your praise and kind comments about Oscar vivar. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 10, 2025

Proactive to service delivery and listens to customer expectations. Good customer service. Weekend service wait time should be work on. More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis, Rose Bayat
Report | Print
Mar 13, 2025 -

Toyota Certified at Capital Plaza responded

Hello Stephen, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2025

It was cool My heat is not turning off now. And I’m my rugs were not set in place. More

by Shanitab830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Mar 12, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback. We would like to contact you and schedule a return visit to address the concern you are having with your heat. Please send your name and contact information to rbayat@toyotacapitalplaza.com. We look forward to working with you. Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

March 06, 2025

Oscar was very helpful and everyone was very nice and listened to all my concerns. The technicians made sure I was satisfied and all my problems were addressed. Wonderful service! More

by rebeccaassiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera
Report | Print
Mar 09, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

I like to thanks Jorge for the warm welcome and for explaining everything to me. Have a wonderful day Jorge. Yo More

by Ms. Yo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 05, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Wonderful customer care service. service was satisfactory.I will definitely recommend you go experience it More

by Mczane33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 04, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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