Toyota Certified at Capital Plaza

Get a detailed written estimate that includes all discounts before you have work done here & confirm your appt. in writing & ask them to confirm in writing that they have the parts for the repair. I discounts before you have work done here & confirm your appt. in writing & ask them to confirm in writing that they have the parts for the repair. I took my car for a diagnosis & said that I would come back for the repair the next day onWed because of a 20% off coupon. I confirmed this with Greg Morton. I also confirmed with an online appt citing the repair and the coupon. When I arrived their computer system was down for 45 minutes so they had to manually check the availability of every part & the price of everything. After the wait, Greg alleged that he told me the part I was coming for was not in stock. That was a lie, plus I had confirmed my appt for this part & day in writing. When Greg wrote up my bill he lowered the 20% off to 10% & claimed he told me about it on the phone. That was a lie. In fact, he had just written me a tune-up estimate while I was there that included a full 20% off all labors and repairs, just as he quoted on the phone for my current repair. If the manager had not adjusted the price I would have given the place one star but I was very disappointed with the dishonesty of the service rep. On top of it all, the cashier/receptionst was tacky & rude. She was making audible nasty comments about customers to other customers. An overall bad experience. More

My husband recently bought. This place sells overpriced vehicles. The salesman was very very pleasant. Our course, he is a SALESMAN!!! He could have warned us about buying an overpriced car!! The bank did vehicles. The salesman was very very pleasant. Our course, he is a SALESMAN!!! He could have warned us about buying an overpriced car!! The bank did an NNA estimate and a KKB and the car is worth 14,000. They sold the car for 18,995. The car was a 2010 Gallant and has 40,000 miles. WOW! A huge difference. PLEASE BUYERS BEWARE WHEN YOU GO TO THIS DEALERSHIP. JUST DONT GO! Some of the people there are very ignorant and rude, after he purchased a car. Please do your research on a car before buying a car from anywhere. DO NOT BUY ANY CARS FROM TOYOTA CAPITAL PLAZA!! More

Had a van and wanted something smaller. Was shown several cars but the Rav4 was the best and I bought it. Very happy with all the personnel. Very thorough with instructions on what the vehicle cou several cars but the Rav4 was the best and I bought it. Very happy with all the personnel. Very thorough with instructions on what the vehicle could do. I am very happy with my purchase and have recommended Capitol Toyota to my friends. More