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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
173 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 173 reviews

March 14, 2024

Great service and professional staff. I brought my car for service and they did a great job. More

by nenehdumbuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Lee, Rose Bayat
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Mar 16, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Service was exactly as expected, and I was back on the road in no time. Great working with Lee! More

by zionb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 15, 2024 -

Toyota Certified at Capital Plaza responded

We're glad to hear that you had a smooth and efficient service experience with Lee! Thank you for sharing your feedback.

March 12, 2024

Alexis explained everything to me why it's important to get certain maintenance done.m on my car. He was excellent and very knowledgeable. More

by Lfamule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ayala Gonza
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Mar 15, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

Mr. Lee Tensley service advisor is the BEST! Whenever my car needs service I ALWAYS seek out Mr. Lee at the Capital Plaza location to get my car serviced. He answers all questions and concerns. He is profes More

by whitef74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 14, 2024 -

Toyota Certified at Capital Plaza responded

It's wonderful to hear such high praise for Mr. Lee, our service advisor at Toyota Certified at Capital Plaza! We're delighted that he consistently provides you with excellent service, addressing all your questions and concerns with professionalism, friendliness, and patience. We pride ourselves on delivering accurate and efficient service, and it's fantastic to hear that Mr. Lee consistently meets or exceeds your expectations in this regard. Thank you for your continued trust and loyalty, and we look forward to serving you for many more visits to come!

March 11, 2024

I have been coming there for over 30 years and it has all ways been the best. More

by robinrobinson3416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 13, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for being a loyal customer for over 30 years! We truly appreciate your trust and continued support. We're here to make your experience the best it can be. Safe travels!

March 11, 2024

Great and good service. Was fast and everything is always check and recommend services.which is great.it helps me know the status of my car More

by Claudejeanasanji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Mar 14, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

Everyone was very professional and kept me informed. When I asked questions, my sales person was very knowledgeable. More

by Kiyaira.rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 13, 2024 -

Toyota Certified at Capital Plaza responded

It's wonderful to hear that everyone was very professional, kept you informed, and that your salesperson was knowledgeable when you had questions. Safe travels, and thank you for sharing your positive experience!

March 07, 2024

This dealership service department is very good. Repaired my vehicle in ~90 minutes. The staff were pkeasent & professional. More

by Pleased Local Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Rose Bayat
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Mar 13, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for sharing your positive experience with our service department! We're pleased to hear that your vehicle was repaired promptly and that our staff demonstrated pleasant and professional service. We appreciate your business and look forward to serving you again!

March 07, 2024

Servicio fantástico trabajadores muy amables y expertos la verdad 100% recomendable siempre hacen buen servicio More

by www.julitofuentes89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 13, 2024 -

Toyota Certified at Capital Plaza responded

¡Nos alegra saber que su experiencia con nuestro servicio fue fantástica! Agradecemos sus amables palabras sobre nuestros trabajadores y su experiencia. Siempre nos esforzamos por brindar un servicio de calidad. ¡Gracias por tu recomendación y por confiar en nosotros!

March 03, 2024

I went in to get a oil change on one car n came out with a new car as well.. the customer service at this dealership is amazing they were very attentive and proactive with getting me what I wanted.. the sal More

by Sobossychase26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Richard..
Report | Print
Mar 08, 2024 -

Toyota Certified at Capital Plaza responded

We're thrilled to hear about your positive experience with our dealership! It's fantastic that our team, including Mr. Samuel, Ms. Crystal, and Mr. Richard, provided attentive and proactive customer service. We're glad they could assist you in getting what you wanted and ensuring you had a great deal. Thank you for choosing us, and we appreciate your kind words. Enjoy your new car!

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