
Toyota Certified at Capital Plaza
Landover Hills, MD
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I’ve had the same service advisor the last 3-4 times (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for servi (Francis Gomes) and he has been absolutely great. He is one of the most significant reasons I still go to Toyota Certified at Capital Plaza for service. More
Toyota Certified at Capital Plaza has the worst customer service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that shou service I have experienced in all of my vehicle purchases. It has been over a month, and they are still withholding funds from my purchase that should have been returned to me or my credit union. The Managers (Sales/Dealership) will not return your calls and once they get your money, you are completely ignored. I would never purchase vehicle from this particular dealership again. Buyer beware!!!!!! More
The service is very good. Francis, my service advisor, is always helpful and courteous. I appreciate the care and concern he shows when handling my needs for service. The d Francis, my service advisor, is always helpful and courteous. I appreciate the care and concern he shows when handling my needs for service. The dealership location is convenient for me, so I plan to continue to bring my cars in for service. More
Good and professional . The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. More
Representative was very helpful and efficient. Kept me abreast of the progress made regarding my vehicle. Amidst the wait time, of which I completely understand. Overall all service was good. Kept me abreast of the progress made regarding my vehicle. Amidst the wait time, of which I completely understand. Overall all service was good. More