Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
173 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

Directions

By Type

Showing 173 reviews

April 03, 2024

Was a great experience! Their team was very respectful and friendly with me, nice service. More

by Edwin Hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Rose Bayat
Report | Print
Apr 05, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

I have had the pleasure of going to Toyota Certified at Capital Plaza for over 15 years! Lee Tensley has always assisted me regarding any concerns or questions I have had. I have purchased 3 vehicles from More

by Mirna Ceron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
Report | Print
Apr 06, 2024 -

Toyota Certified at Capital Plaza responded

It's wonderful to hear about your positive experiences with Toyota Certified at Capital Plaza and specifically with Lee! We're thrilled that Lee has been able to assist you with any concerns or questions over the years and that he has made you and your family feel welcomed. Thank you for being a loyal customer and for your continued support. We look forward to serving you for many more years to come!

March 31, 2024

Excellent good attended excellent costumer service the people very good good atencion good time everything excellent More

by Karla chirino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BT267647, Rose Bayat
Report | Print
Apr 04, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Prompt checkin and explanation of findings. On schedule completion of work. No suprises on cost. More

by rbfri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee - service advisor, Rose Bayat
Report | Print
Apr 03, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Excelente servicio la persona que me atendió súper amable Oscar Herrera muchas Gracias por su atención al cliente 👍 More

by Marcelino
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera
Report | Print
Apr 04, 2024 -

Toyota Certified at Capital Plaza responded

¡Nos alegra mucho saber de su excelente experiencia! Estamos encantados de que Oscar le haya atendido de manera amable y le haya brindado un excelente servicio al cliente. Su satisfacción es nuestra prioridad y apreciamos sus amables palabras. ¡Gracias por elegirnos! 👍

March 28, 2024

Muy buen servicio y estoy satisfecho y si recomiendo a este toyota capital plaza buena atención More

by nixonaguilar55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 30, 2024 -

Toyota Certified at Capital Plaza responded

Nos complace saber que recibió un muy buen servicio en Toyota Capital Plaza y que se encuentre satisfecho. Agradecemos su recomendación y nos alegra saber que recibió una buena atención. ¡Estamos aquí para ayudarte con lo que necesites en el futuro!

March 28, 2024

The staff are professional, friendly, and responsive. Misael and Jorge especially go above and beyond to provide quality service. I’ve been bringing my car for servicing here for nearly two years and wou More

by shom.tiwari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael, Jorge
Report | Print
Apr 03, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that Misael, Jorge, and our staff have consistently provided you with professional, friendly, and responsive service. We strive to go above and beyond for our customers, and we're delighted that we've met your expectations. We appreciate your business and look forward to continuing to serve you!

March 27, 2024

Mr. Lee is amazing! Always very helpful and communicates all needed information very quickly! Thank you for your help! More

by Lacey Dasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
Report | Print
Apr 03, 2024 -

Toyota Certified at Capital Plaza responded

That's fantastic to hear! Mr. Lee is dedicated to providing excellent service and quick communication, and we're delighted that he was able to assist you effectively. Thank you for your kind words!

March 26, 2024

My Advisor Alexis was great! Very pleasant to work with. I appreciate the fact Alexis took the time to explain what’s going on and what the recommendation is. Made the process More

by Jennifer.balmes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 03, 2024 -

Toyota Certified at Capital Plaza responded

That's great to hear that you had such a positive experience with Alexis! He went above and beyond to make your visit smooth and enjoyable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Not a good service as I expected , I’m from Boston and I thought it was gonna be a good service.charge a lot and not good work. More

by Ttorbellino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Mar 29, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Toyota Certified at Capital Plaza responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at rbayat@toyotacapitalplaza.com Rose Bayat General Manager

1
...
10
11
12
...
18