Toyota Carlsbad

Friendly courteous Very friendly and courteous service. Everyone went out of their way to make it a pleasant experience. .The service manager Ron was great and made sure Very friendly and courteous service. Everyone went out of their way to make it a pleasant experience. .The service manager Ron was great and made sure I got the loaner car and out within 15 minutes More

I had a good service experience. I had coffee and donuts that was included with the service which made the wait time bearable. The wait time didn't seem as long as the last time I to I had coffee and donuts that was included with the service which made the wait time bearable. The wait time didn't seem as long as the last time I took the car for its regular maintenance. More

oil change Awesome employee. He helped me out a lot. I went for an oil change and also got a free alignment check. I got there without an appointment and he was Awesome employee. He helped me out a lot. I went for an oil change and also got a free alignment check. I got there without an appointment and he was cool about it in giving me service on my suv. More

35k servicce Usually I bring my car in to be serviced early in the morning and I get taken care of promptly. Today my appointment was at 2:50 PM. I had to wait a Usually I bring my car in to be serviced early in the morning and I get taken care of promptly. Today my appointment was at 2:50 PM. I had to wait at least 15 minutes for a service advisor to see me. He was nice, but in the future I will bring my car in early when there are more people available to attend to customers bringing their cars in for service. More

Excellent Service Quick, complete, professional. Work was done to my satisfaction as always. Employees courteous and helpful, and my car runs beautifully. I plan to Quick, complete, professional. Work was done to my satisfaction as always. Employees courteous and helpful, and my car runs beautifully. I plan to keep it until it reaches 250,000 miles. More

Second and third purchase, great staff, no bs. Second and third purchase, one new and one used. Great staff without the bs. Nice facilities. A lot of the same staff was there from my first purch Second and third purchase, one new and one used. Great staff without the bs. Nice facilities. A lot of the same staff was there from my first purchase 7 years ago, which is very comforting to deal with recognized faces. More

Good Service visit I took my Tacoma in today for it's first service and it was a smooth process. The coordinator helped me with my extra concerns and even included vacu I took my Tacoma in today for it's first service and it was a smooth process. The coordinator helped me with my extra concerns and even included vacuuming my truck after I responded with surprise that vacuuming wasn't included in the free car wash. More

good customer service I did not feel pressured while dealing with Moe. He was very patient with me and worked hard to get me an acceptable deal. It was a long day and I was I did not feel pressured while dealing with Moe. He was very patient with me and worked hard to get me an acceptable deal. It was a long day and I was very tired after hours of negotiating but it was worth it because I feel happy with the car. More

Routine maintenance led to purchase of new car I brought my 2005 Corolla in to the Service Center for routine maintence. While waiting for the work to be done I was given information about Toyota' I brought my 2005 Corolla in to the Service Center for routine maintence. While waiting for the work to be done I was given information about Toyota's 2517 PerfectUograde Program. As a result, I left the Service Center with a new 2016 Corolla. Although I had been thinking about getting a new car, it was probably not the smartest way to buy one! More

Always Great Service I'm always pleased with the service I've receive at Toyota Carlsbad. I became a Toyota owner eight years ago and have had my two vehicles serviced her I'm always pleased with the service I've receive at Toyota Carlsbad. I became a Toyota owner eight years ago and have had my two vehicles serviced here exclusively. I feel they inspect both vehicles thoroughly but never recommend unnecessary maintenance just to make a buck. Corinna has been my service advisor for a while now and I'll continue requesting her. She really is terrific, friendly and knowledgeable. She gets me in and out in the estimated time frame, her cost estimates are accurate and she makes me aware of service specials. I recommend her highly. More