Toyota Carlsbad

Awesome experience Very good experience purchasing a new vehicle. The salesperson was very knowledgeable with the features of the vehicle. Everyone was very pleasant to Very good experience purchasing a new vehicle. The salesperson was very knowledgeable with the features of the vehicle. Everyone was very pleasant to work with in the final transactions. More

Oh, my! Baby doll! Far out! Cookin'! Excellent in every way As always, Toyota came through with excellent service...from the very first person to the last! I've been a Toyota user since 1987 with a 1985 Toyota As always, Toyota came through with excellent service...from the very first person to the last! I've been a Toyota user since 1987 with a 1985 Toyota MR-2. LOVE my Scion FR-S. Even though a recent auto magazine reviewed the Toyota 86 because of the demise of the FR-S, I know I am driving an endangered species, also because it is a stick shift! Love More

Excellent Customer Care My service rep, Kevin Laird, went above and beyond. I took the car in for service. Turns out that a one of the parts needed to complete the service My service rep, Kevin Laird, went above and beyond. I took the car in for service. Turns out that a one of the parts needed to complete the service had to be ordered. Unfortunately, some snafu occurred in transit. I called Kevin and he was on it. This is second car we've bought through and had serviced at Toyota Carlsbad. Top Notch. More

Good experience Sales person Ernan was easy to work with and was not pushy. Aaron in finance was also easy to work with. As always, do your homework before going to Sales person Ernan was easy to work with and was not pushy. Aaron in finance was also easy to work with. As always, do your homework before going to the dealer. More

Toyota Provided Excellence Your service department has provided excellent service every time I have had my car serviced and routine check-ups. Work has been done on a timely ma Your service department has provided excellent service every time I have had my car serviced and routine check-ups. Work has been done on a timely manner, each service supervisors I have worked with provided me professional, kind courtesy. In fact as I look across the board from Bob in the Food and beverage counter to the Cashiers, the courtesy shuttle drivers, entire check-in team and check out team all communicated well, with me and each other, that's what you call a team. If there was a little xxxx up, my service supervisor would be on it like a rash, and maintains constant contact and communications with me about my car. I have never had any unpleasant surprises.. Just good ones! Thank you Toyota, you feel like a family business, taking the time to give excellent service. Anita More

a hit and a miss I checked in, and mentioned I wanted the shuttle service, and an express oil change. I missed the shuttle by 1 minute. and had to wait 30 minutes to I checked in, and mentioned I wanted the shuttle service, and an express oil change. I missed the shuttle by 1 minute. and had to wait 30 minutes to catch the next one. I received the call that one of my issues with the car wasn't covered by warranty, and when I picked up my car, I was told I ordered the 80,000 mile service and that's what I was charged for. I was bothered because I wanted the express oil change which is more than half the price, not the 90 something dollar oil change. I felt very backed into a corner. The recall was completed so that was a plus. More

Outstanding salesmanship & service. I spent at least 8 hours over 3 days looking for the right car. Mr.David Flagg was the salesman who assisted me every time I was there. He was both co I spent at least 8 hours over 3 days looking for the right car. Mr.David Flagg was the salesman who assisted me every time I was there. He was both courteous and professional while showing me a myriad of vehicles that might meet my long list of conditions and accessories. David was extremely knowledgeable and untiring in his efforts to find the car of my dreams. He succeeded. I could not be any happier with the 2014 Camry LE that I purchased. Without Davids thoroughness and dedication to my satisfaction I would have never found this car. Your whole team is to be commended from managers to finance. All provided outstanding service. Mr. David Flagg went above and beyond in his quest to put me in the car that I would love. Thank You so much ! More

CUSTOMER SERVICE PETE IS VERY HELPFUL AND HIS FOLLOW UP IS GREAT. IT MAKES FOR A SMOOTH ENCOUNTER AND LESS STRESS WHILE HAVING MY CAR SERVICED TO KNOW THAT I AM IN GO PETE IS VERY HELPFUL AND HIS FOLLOW UP IS GREAT. IT MAKES FOR A SMOOTH ENCOUNTER AND LESS STRESS WHILE HAVING MY CAR SERVICED TO KNOW THAT I AM IN GOOD HANDS. More

Recall and Battery Replacement Ho hum, had to wait about 3.5 hours for the recall work, and also had my truck battery replaced. I am hopeful the battery was bad, but I know there w Ho hum, had to wait about 3.5 hours for the recall work, and also had my truck battery replaced. I am hopeful the battery was bad, but I know there were a few "power" related issues. Nice service center, good people, all is good there! More

Best service department ever! This service department is so professional & it is a delight to get my Prius V serviced here! The waiting area is very comfortable & always look forw This service department is so professional & it is a delight to get my Prius V serviced here! The waiting area is very comfortable & always look forward tony early morning appointment! More