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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

January 28, 2017

The experience was great, successful and fruitful! This place is so great! In one day, I drove home in the car of my dreams! Martin Suarez, Sales Consultant, is very kind, friendly, patient, honest, th More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Suarez
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! Congratulations! You must be over the moon to have the car of your dreams! :) I will share your review with Marin and team today! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 26, 2017

Great service! Fantastic across the board. All employees from intake to cashier were great. Ronald was friendly and helpful as an advisor. Adrianna's friendly and he More

by ToyotaHighlander123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Broussard (Advisor); Adrian (Cashier)
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! I will share your review with Ron, Adrianna, and team today! Have a great evening! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 25, 2017

VIP service Actual service time was less than estimated and service personnel as well as cashier was excellent. I will go back for service as well as possible new More

by Dougie65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! Less of a wait is always great! Thank you for your feedback, and yes, please come visit us when you are ready for a new ride! We are happy to assist you! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 24, 2017

Great time management and customer service I had my 10k service done today. As soon as I arrived an associate was at my vehicle preparing it for service. Literally zero waiting. I took the comp More

by JRDickerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unlnown
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! What a fantastic review to read! It's awesome to hear about your experience! Zero waiting is great! Sounds like you got some shopping in too! What could be better than that!!? Thank you so much for sharing your visit with us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 23, 2017

All around 5 star service! Cindy in sales is an awsome person! I chose Toyota over Honda because of her help and patience. I wish I came here before I bought my BMW) More

by Apetrov86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Langlois
Jan 24, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind words on Cindy! We are so very happy you chose us too! :) Feel free to check out our Used Car Department, they will be happy to look at your BMW if you would like another Toyota!! ;) Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 22, 2017

Wow! Carlsbad Toyota From the moment I drove in to the service lane to the moment Tony told me my car was ready, the entire staff, and lounge area, were wonderful. Look fo More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Angela
Jan 24, 2017 -

Toyota Carlsbad responded

Hi, there! We look forward to seeing you on your next appointment too! ;) Thank you so much for sharing your wonderful experience with us!! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 20, 2017

Straight forward people no B.S like other dealships My salesman Marko offered me a great deal on a premium truck asked if I could sleep on it he said no problem I shopped all over down which turned out More

by Jaden2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Thomas , Ruben Avila
Jan 20, 2017 -

Toyota Carlsbad responded

Hi, there! So great to hear you got exactly what you were shopping for! We are always here to work with you and get you in the vehicle that you love! No pressure, ever! Thank you so much for choosing to shop with Toyota Carlsbad! Send us some photos! We love to see our guests with their new vehicles! Have a great weekend and stay dry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 19, 2017

Long time customer very disappointed I have been long time customer and always serviced my cars at Carlsbad toyota. I will never return for service or buy another car from Carlsbad toyo More

by Pbark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kasssia
Jan 20, 2017 -

Toyota Carlsbad responded

We are sorry to hear about this experience. We value you and would like more feedback. Please contact me directly so I can look further into your repair order. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 16, 2017

Outstanding customer service Great customer service from everyone! They even had people walking around asking if you needed anything! They were able to fit me in on a Monday a cou More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin dresser
Jan 18, 2017 -

Toyota Carlsbad responded

Hi, there!! Thank you so much for the kind words! We are truly here for you and want you to feel nice and comfy while you wait here with us! Your satisfaction is our number one priority! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 12, 2017

First Service The Shuttle service drop off was very convenient, as well as, the email reminder that I could schedule the service appointment online. First service d More

by Holli031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett was helpful
Jan 13, 2017 -

Toyota Carlsbad responded

Hi, there! It's great to hear our complimentary services are convenient for you! That's our goal, keep you at ease and let us handle everything!! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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