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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
839 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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839 Reviews of Toyota Carlsbad Parts & Service

July 12, 2024

I thought making an appointment would mean it wouldn’t take week over an hour for this service! It was a little disappointing that when I asked about a different issue then what I was there for, I wa More

by Kkaumeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 12, 2024 -

Toyota Carlsbad Parts & Service responded

I apologize for the inconvenience caused by the increased wait time. The additional time ensures our technicians can thoroughly diagnose and address your concerns. If you would like to discuss this further, please feel free to reach out directly. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2024

Great service and customer associates are superb and very polite. Bravo Zulu to them that helped me on the maintenance an recall service. More

by torresleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot to take note of their names.
Jul 11, 2024 -

Toyota Carlsbad Parts & Service responded

We work hard to provide the best service here and we're so happy to see you received just that. Thanks for taking the time to share this and thanks for this 5-star review. We hope all is well and we can't wait to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2024

Great service on installation of my new items, would recommend Carlsbad Toyota to my friends More

by jpk92081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2024 -

Toyota Carlsbad Parts & Service responded

We appreciate you stopping by and we're glad you received the top-notch service that you deserve. We hope all is well and we look forward to serving you and your friends in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2024

Fast, easy check in and good conversation about my car. Problems and proper solutions discussed. More

by Kmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 09, 2024 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see your service visit went seamlessly and we appreciate you stopping by. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2024

Very good attitude, Jose Sanchez was especially helpful, they quickly found what kind of car I needed, and everything was arranged, I definitely recommend this place. More

by tjk9192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Jul 10, 2024 -

Toyota Carlsbad Parts & Service responded

We're here to help and happy to see Jose was accommodating during your recent visit. Thank you for both your business and your feedback, and we can't wait to see you again at your next service appointment. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 08, 2024

Great customer service and fast . Toyota service is always on top of things. Recommend always More

by Salazarilvan752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jul 09, 2024 -

Toyota Carlsbad Parts & Service responded

We work hard to provide prompt and quality service and we're happy that's exactly what you receive. Thank you for both your business and your 5-star review. We hope all is well and we can't wait to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 08, 2024

Great service and price for my last visit. Abel Carresco the service representative handled everything perfectly. More

by Kenjacinth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Carresco
Jul 09, 2024 -

Toyota Carlsbad Parts & Service responded

Ken, We're pleased to see that Abel was very accommodating at your last visit. We'll be sure to share this positive feedback with him and we'll see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 07, 2024

Never complicated they make everything easy to understand and do a very thorough job. And they always give me lots of communication. More

by Nikkiann928274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
Jul 08, 2024 -

Toyota Carlsbad Parts & Service responded

Nikki, It's great to see you always receive quality service and communication here. Thanks for being part of the family and thanks for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 07, 2024

First maintenance on my BZ4X was quick and easy! A great first experience with Toyota service! More

by amp3marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 08, 2024 -

Toyota Carlsbad Parts & Service responded

Marie, We're glad your first service visit was a great one and we can't wait to continue to take great care of you and your BZ4X! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 06, 2024

My customer experience at Toyota Carlsbad has always been very positive. The drop off is quick and they always inform me about the last vehicle inspection I had and suggest recommended services without any p More

by chadzuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amador
Jul 08, 2024 -

Toyota Carlsbad Parts & Service responded

Chad, We appreciate you being a valued customer and we're happy to see the service process is always seamless. Thank you for both your business and your feedback and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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