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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
839 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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839 Reviews of Toyota Carlsbad Parts & Service

July 22, 2024

Ken was very helpful. Appreciated the personalized shuttle ride by Jeremy. Nice, large waiting area. Service was timely. Looking forward to car wash again. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Jeremy, nice cashier, quiet service check in guy.
Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

Ellie, It's great to see your service experience couldn't have gone any better and you drove home satisfied. We hope your Toyota's treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 22, 2024

Such a great place to have work done. I particularly noted the employees greeting each other cheerily as they crossed paths during the morning. It’s a particularly good sign when the empl More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

Cookie, We're glad you recognized this and we appreciate you taking the time to share this. Both your business and feedback are greatly appreciated and we look forward to continuing to take care of all your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 21, 2024

Thanks for the help with my car, and trying to find out what was wrong. More

by dayzee1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrina
Jul 22, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Please let us know should you need anything else. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 19, 2024

Service advisor was great. His name was Keiff . I will ask him again for next maintenance. More

by Takuro Okada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiff
Jul 22, 2024 -

Toyota Carlsbad Parts & Service responded

Takuro, We're lucky to have Keiff on our team and it's no surprise that he provided you with a top-notch experience. We hope your vehicle's treating you well and we hope to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 19, 2024

Nicole was absolutely awesome! She told me exactly what to expect and kept me updated throughout the time my truck was being worked on.. Nicole was amazing!! More

by rgaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 22, 2024 -

Toyota Carlsbad Parts & Service responded

Nicole is awesome and it's no surprise she took great care of you from start to finish. We'll be sure to share this positive feedback with her and we can't wait to see you at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 15, 2024

Toyota team was professional, responsive and clear from the start to finish. curtis worked super hard with the insurance company and communicated with me throughout the process. My car was completed with More

by eerturk17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Elliot
Jul 16, 2024 -

Toyota Carlsbad Parts & Service responded

We're so happy to see Curtis and our team worked hard to take care of you from start to finish and you're completely satisfied. We hope your Toyota is treating you well and we look forward to continuing to take care of all your vehicle needs for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 14, 2024

Efrem was terrific, really really good Appreciate his guidance and his honesty. Your car wash seems always down, though. Hate that I have to come back to get a wash. More

by Scott.miller4779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem
Jul 16, 2024 -

Toyota Carlsbad Parts & Service responded

Scott, It's great to see you received top-notch service from Efrem. Our car wash was down for maintenance last week but is back up and running now. We apologize for the inconvenience. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2024

The best service manager in the business, Corina Hyatt. Outstanding knowledge, service and follow up. She’s a PRO! More

by WmPerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corina Hyatt
Jul 15, 2024 -

Toyota Carlsbad Parts & Service responded

Corina is the best and always takes great care of all of our valued customers. We appreciate you choosing us here for your vehicle needs and should you ever need anything, please don't hesitate to let us or Corina know. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2024

Excellent service Kevin Laird is awesome He took csre of me Good man He is awesome More

by cpstallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Jul 15, 2024 -

Toyota Carlsbad Parts & Service responded

Kevin is an all-star and it's no surprise that he took great care of you! We can't wait to share this positive feedback with him and we can't wait to see you here at your next service visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 12, 2024

Allen located the most economical method of performing the service and had me out of there faster than I could complete lunch. Great dealership represented by the best service advisors. More

by SilverPrius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Jul 12, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see Allen got you in and out in no time and you drove home satisfied. We hope your Prius is treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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