Toyota Carlsbad Parts & Service
Carlsbad, CA
Filter Reviews by Keyword
By Type
839 Reviews of Toyota Carlsbad Parts & Service
Toyota Carlsbad service Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amaz Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amazing! More
Everyone here is amazing This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here More
Great work Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the a Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the amount of work involved. More
Friendly and helpful Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping m Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping me when I picked up my car. Service was speedy and they even threw in a complimentary car wash! More
Repair Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I was not allowed previously as this service was an unplanned, additional ecpense. More
Good experience A normal service department deals with 200 to 300 cars per day, everyone wanting immediate service the second they pull in. This is just not realistic A normal service department deals with 200 to 300 cars per day, everyone wanting immediate service the second they pull in. This is just not realistic. Toyota of Carlsbad service got to me within just a couple of minutes and Steve Guerrero was super friendly and went above and beyond the call to solve a minor issue. Service is tough and these guys meet the challenge well. You will never find a perfect service department, but when yours is friendly and patient and does what they can to see that you have a great experience, that is all that matters. More
Sal, my service rep, was GREAT! Sal was personable, efficient, and professional. They deal with a lot of people at this dealership, but because of Sal, I didn't feel like just one o Sal was personable, efficient, and professional. They deal with a lot of people at this dealership, but because of Sal, I didn't feel like just one of the masses. More
Tyler is amazing! Tyler was super friendly and really helpful! If you go make sure you see him! They were super fast and even had a courtesy shuttle for my wife and I Tyler was super friendly and really helpful! If you go make sure you see him! They were super fast and even had a courtesy shuttle for my wife and I to go to the mall while we were waiting! More
Service Dept. Attentive... very professional... keep you updated about the service. Will put together waiting room... with coffee and pastries at no charge... sm Attentive... very professional... keep you updated about the service. Will put together waiting room... with coffee and pastries at no charge... small snack shop very clean. Friendly staff... Felt like I was at home. Shuttle van available. More
Great! Good experience. I would recommend this delearlership to others. They are courtesy, profesinal and performef the service in the manner that they said Good experience. I would recommend this delearlership to others. They are courtesy, profesinal and performef the service in the manner that they said they would. Very nice people. More