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Toyota Carlsbad Parts & Service
Carlsbad, CA
916 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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916 Reviews of Toyota Carlsbad Parts & Service
December 01, 2018
Excellent Service! I’ve been coming to Toyota Carlsbad Parts & Services for almost two years and the services have continued to be exceeding my expectations. My advisor, I’ve been coming to Toyota Carlsbad Parts & Services for almost two years and the services have continued to be exceeding my expectations. My advisor, Kayla Smario, greeted me with a smile and was able to expediently provide the service I needed for my truck in a timely manner. She kept me updated with the progress and without delay, had my truck ready for pickup to go upon arrival. I thanked her personally for the excellent service she provided me and it was the best experience thus far! I will highly recommend others to this service center and have Ms. Smario as there advisor! More
by Tacoma808
Employees Worked With
Kayla Smario
November 29, 2018
Routine Maintenance I normally set an appointment to have my car service but today I got early and was handled by Antonio. My car was completed in a timely manner. I lov I normally set an appointment to have my car service but today I got early and was handled by Antonio. My car was completed in a timely manner. I love having my car service by this place because I know they are doing a superb job maintaining my car with the highest level of professionalism. More
by brother12
Employees Worked With
Antonio Santo
November 28, 2018
Always professional I was seen promptly by Allen. He and everyone else here are very friendly & personable.The wait was shorter than expected & the waiting room was clean I was seen promptly by Allen. He and everyone else here are very friendly & personable.The wait was shorter than expected & the waiting room was clean & orderly. They have free coffee, water, hot chocolate & muffins....This facility always makes coming in for an appointment as positive as possible. :) More
by liljo
Employees Worked With
Allen and George
November 27, 2018
5000 mi check Was told needed a new tire due to 2 nails in tire. Took car to discount tire they found 1 nail and they easily repaired tire without a charge. Total s Was told needed a new tire due to 2 nails in tire. Took car to discount tire they found 1 nail and they easily repaired tire without a charge. Total scam at Toyota Carlsbad. They wanted me to purchase a new tire and it wasn’t needed! More
by ShelleyA
Employees Worked With
Amber Morris
November 22, 2018
Excellent service! I really love this Toyota service Center in Carlsbad. They are fast and efficient, and all of the staff are SO kind and helpful. They have a beautiful I really love this Toyota service Center in Carlsbad. They are fast and efficient, and all of the staff are SO kind and helpful. They have a beautiful waiting area with coffee and snacks and WIFi and really keep the flow of clients organised. My service advisor Jesus explained well what was assessed and recommendations suggested. Prices are fair and work is well itemised on the invoice. It’s very easy to make an appointment online, too, I look forward to my next service appointment at Toyota Carlsbad! More
by Susan
Employees Worked With
Jesus
November 21, 2018
Quick and Easy I took my Camry in for its 10,000 mile service. They expected me, told me how long it would take, and gave me a ride home. It took as long as they s I took my Camry in for its 10,000 mile service. They expected me, told me how long it would take, and gave me a ride home. It took as long as they said it would and they called to let me know it was done. And the total cost was $0! Sweet. More
by Skydancer
Employees Worked With
Jesus Farias
November 15, 2018
Long- time customer I’m beginning service for a second Toyota, a 2015 Camry, after having had service for a 2008 Highlander.The service in Carlsbad has always been courte I’m beginning service for a second Toyota, a 2015 Camry, after having had service for a 2008 Highlander.The service in Carlsbad has always been courteous, competent, efficient and pro-active concerning the ongoing care for the car and future recommendations. Very happy! More
by Camille
Employees Worked With
Kimberly Robinson
November 07, 2018
Service appointments are phenomenal! I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am alwa I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am always wowed by the experience! From the moment I arrive for my appointment until I drive out of the service dept lot, the service is top notch! Special thanks to Jennifer Baray, Guadalupe, the cashier & car retriever! And of course the service dept itself for keeping my car in top notch condition! And Toyota Carlsbad, thank you for your hiring strategy! ???? More
by Cathybilly
Employees Worked With
Jennifer Baray
October 30, 2018
Very courteous and respectful. I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my req I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my requests and was very respectful. He said they checked it out top to bottom. Thank you James for your customer service. More
by A Peterson
Employees Worked With
James Brady
October 24, 2018
Great experience. Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkou Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkout desk Jacky was super helpful and nice. She helped all my questions I had about my service. I will be coming back here for my next service. More
by Fernando.23
Employees Worked With
Jacky Gomez
