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Toyota Carlsbad Parts & Service
Carlsbad, CA
915 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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915 Reviews of Toyota Carlsbad Parts & Service
January 11, 2019
great job this was the first time with Yelena Tkachenko and was very good and the service was great too . I have been coming to this company for many years and this was the first time with Yelena Tkachenko and was very good and the service was great too . I have been coming to this company for many years and will continue to. the other person who is very good is ms leopard. More
by Gary
Employees Worked With
yelena tkachenko, Jena Leopard
January 10, 2019
Amazing Service at Toyota Carlsbad Efrain was great! I came in for a routine Toyota Care Service. He made it super easy and so quick!!! I would never bring my vehicle any place else for Efrain was great! I came in for a routine Toyota Care Service. He made it super easy and so quick!!! I would never bring my vehicle any place else for service. Friendly staff and they always take great care of me and my vehicle! More
by Nsanchez83
Employees Worked With
Efrain at Service
January 02, 2019
Awesome service Toyota Carlsbad service is always good. I have been coming to this location for my cars services for over 8 years. Service techs are good and excellen Toyota Carlsbad service is always good. I have been coming to this location for my cars services for over 8 years. Service techs are good and excellent customer service at cashier station. Thank you all! More
by Josh
Employees Worked With
Amber Morris
December 25, 2018
Quality Service Always James Brady Jr and the Toyota Carlsbad Parts & Service Stadd provided courteous, exceptional and expedient service. Also, James provided above and b James Brady Jr and the Toyota Carlsbad Parts & Service Stadd provided courteous, exceptional and expedient service. Also, James provided above and beyond service by taking the time address a request to for assistance with vehicle GPS and clock. He could of just told me to refer to the owners manual or look it up online but since they provide themselves on service that was not acceptable. More
by Famfelix1234
Employees Worked With
James Brady Jr.
December 21, 2018
Always Excellent Toyota Carlsbad is consistently superb in all they do - I have been using their services, including new car purchase and maintenance, and collision, s Toyota Carlsbad is consistently superb in all they do - I have been using their services, including new car purchase and maintenance, and collision, since 2003. Staff is caring, knowledgeable and very competent - they provide A+ customer service. More
by SatisfiedCustomer
Employees Worked With
Kayla, Tyler, Sydney + two kind men - one who greeted and directed when drove in and the other who did the check in sheet
December 21, 2018
5000 mile Prius prime All services performed as requested. Appreciated availability of a shuttle while car was serviced. I would have liked to have had the car washed as ha All services performed as requested. Appreciated availability of a shuttle while car was serviced. I would have liked to have had the car washed as had been typical with Toyota service however I understand that the equipment was not working. ( a voucher was offered to me for an outside service when I inquired) More
by Kathie
Employees Worked With
Car was taken for service not sales; no contact with above named employee. Service advisor Lauren Thorpe
December 18, 2018
Very friendly people. Patient. Good atmosphere. If you're waiting several hours for your Toyota vehicle to be serviced, it's not a bad place to be. people. Patient. Good atmosphere. If you're waiting several hours for your Toyota vehicle to be serviced, it's not a bad place to be. More
by zahariahmd
Employees Worked With
Jennifer Baray
December 11, 2018
Amazing customer service I came in for my normal maintenance check and was received by Antonio Santos. He was very courteous and clearly an expert in his field. I really appre I came in for my normal maintenance check and was received by Antonio Santos. He was very courteous and clearly an expert in his field. I really appreciated the way he communicated with me via text message. He was concise and quick with his communication (questions and replies). Phone calls are the thing of the past. Thanks Antonio! Ellen Hinanay More
by Happy
Employees Worked With
Antonio Santos
December 11, 2018
Well Run The operation is very professional and efficient. Everyone is very friendly. My service advisor, Dave Ramstad is great. He always explains things and The operation is very professional and efficient. Everyone is very friendly. My service advisor, Dave Ramstad is great. He always explains things and gives me options. I believe he's looking out for his customers. I travel from San Diego because I value the service. More
by Tony D.
Employees Worked With
Dave Ramstad
December 01, 2018
Excellent Service! I’ve been coming to Toyota Carlsbad Parts & Services for almost two years and the services have continued to be exceeding my expectations. My advisor, I’ve been coming to Toyota Carlsbad Parts & Services for almost two years and the services have continued to be exceeding my expectations. My advisor, Kayla Smario, greeted me with a smile and was able to expediently provide the service I needed for my truck in a timely manner. She kept me updated with the progress and without delay, had my truck ready for pickup to go upon arrival. I thanked her personally for the excellent service she provided me and it was the best experience thus far! I will highly recommend others to this service center and have Ms. Smario as there advisor! More
by Tacoma808
Employees Worked With
Kayla Smario
