Toyota Carlsbad Parts & Service

Excellent Help a lot and explain more information and need to be done.the employees are helpful and friendly and they answer all my concerns and I get all the i Help a lot and explain more information and need to be done.the employees are helpful and friendly and they answer all my concerns and I get all the information that I need More

Amazing Rosi the cashier made sure everything went smooth. So easy to work with. Very friendly staff. I woukd highly recommend thos dealership for vehicle ser Rosi the cashier made sure everything went smooth. So easy to work with. Very friendly staff. I woukd highly recommend thos dealership for vehicle service. More

Fast & convenient. Hospitable staff assisted us from start to finish. Service on 4Runner was done quickly. Waiting area was nice and had things...food to distract and ke Hospitable staff assisted us from start to finish. Service on 4Runner was done quickly. Waiting area was nice and had things...food to distract and keep us busy. More

Best service department If you are looking for top knotch customer swrvice Toyota Carlsbad service department is the place to go. Easy in and out proces very friendly people If you are looking for top knotch customer swrvice Toyota Carlsbad service department is the place to go. Easy in and out proces very friendly people from check in to check out. Abbie and Sandy Are one of the best cashiers there is. More

Toyota Carlsbad is the best! I bought my Prius here after contacting other Toyota dealerships. The people and level of customer service at Toyota Carlsbad is far more professiona I bought my Prius here after contacting other Toyota dealerships. The people and level of customer service at Toyota Carlsbad is far more professional and courteous than at the other dealerships. I continue to have the car serviced there as well because they are reliable and friendly. Their facilities are state-of-the-art so while I wait for the car to be serviced, I work on my laptop and don't waste time. They also provide free good quality coffee and sometimes offer customers freshly baked cookies. How thoughtful is that! More

Disapointed in the interior detail work Had the interior of my truck detailed. I was disappointed that my front floor carpet was not cleaned. The plastic that was under the floor mats (from Had the interior of my truck detailed. I was disappointed that my front floor carpet was not cleaned. The plastic that was under the floor mats (from when I purchased the truck) were still on. I would have thought it would've been peeled off and the carpet cleaned especially that the edges were filthy with dirt over time, I guess they thought it looked cleaned. The edges on my windows were not clean, looks like the windows were closed the entire time, should've cracked the window to clean the edges. $129.95 was not worth the detail work done. I will not get my truck detailed at your delearship ever again. The associates that greeted me, Isabell Staiger and the Cashier were wonderful, I do not blame them for the poor service done inside my truck. More

After waiting too long to see anyone, everyone was great Although I had an appointment, it took almost ten minutes before anyone came up to my car - I was first in line. Then I found out that the Service Re Although I had an appointment, it took almost ten minutes before anyone came up to my car - I was first in line. Then I found out that the Service Representative that was listed on my appointment sheet was not in that day... The gal who did help me was great. The service always takes too long, but it was what she had estimated. The cashier was wonderful More

Toyota service Excellent service! Codey was excellent as were the cashiers!! Everyone was polite and efficient. Love getting my car serviced here, will definitely be Excellent service! Codey was excellent as were the cashiers!! Everyone was polite and efficient. Love getting my car serviced here, will definitely be here again More

Good service Just went in for 70,000 mile service on my 2012 Prius. They changed the oil and topped the fluids. They found that the wheels were out of alignment, s Just went in for 70,000 mile service on my 2012 Prius. They changed the oil and topped the fluids. They found that the wheels were out of alignment, so I had them do an alignment. The car drives a lot better. More

Professional and highly competent. High quality. Can always count on professionalism and quality, delivered in a timely, cost-effective manner. Remarkably well treated. Fair and accurate pricing. Ver Can always count on professionalism and quality, delivered in a timely, cost-effective manner. Remarkably well treated. Fair and accurate pricing. Very respectful staff. Comfortable surroundings. More