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Toyota Carlsbad Parts & Service
Carlsbad, CA
915 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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915 Reviews of Toyota Carlsbad Parts & Service
November 19, 2019
Excellent service. Got me out earlier than expected. Service waiting area nice and comfortable. Easy to make appointments online. Thank you for good customer service Service waiting area nice and comfortable. Easy to make appointments online. Thank you for good customer service More
by lynnatthebeach
Employees Worked With
Kimberly Porter
November 15, 2019
Good customer service, people are knowledgeable about service & issues related to car problems. Staff is friendly, Attentative. The lounge waiting area is very nice, clean, with beverages, news pap service & issues related to car problems. Staff is friendly, Attentative. The lounge waiting area is very nice, clean, with beverages, news papers, More
by Rav
Employees Worked With
Josh, Andrew
November 08, 2019
Great service completed in a timely manner. Will be returning to complete recommendations from Kimberly. She always anticipates what needs to be completed with our service. returning to complete recommendations from Kimberly. She always anticipates what needs to be completed with our service. More
by Lmata
Employees Worked With
Kimberly Robinson
November 04, 2019
The Toyota Service Department performed exceptionally for my visit on October 30, especially my advisor, Nicole Cofey. I needed new tires, and Nicole was my advisor on my previous visit for regular maintena my visit on October 30, especially my advisor, Nicole Cofey. I needed new tires, and Nicole was my advisor on my previous visit for regular maintenance a week before. I got a great deal on the tires, and the job was done in a very timely manner. Nicole gave me excellent advice on floor mats which I asked her about. More
by DHigdon
Employees Worked With
Nicole Cofey
October 31, 2019
Excellent service! The job is done well and people who work in Carlsbad are very friendly. Katarina Nunley and Aubrey Ravelo filled in my needs and give good recommendations. Thanks! work in Carlsbad are very friendly. Katarina Nunley and Aubrey Ravelo filled in my needs and give good recommendations. Thanks! More
by SF
Employees Worked With
Katarina Nunley: excellent!
October 31, 2019
Conscientious, personable customer centered. Very comfortable waiting space with many amenities. Service writers are competent and good natured.Ken McDonald was very helpful and considerate. comfortable waiting space with many amenities. Service writers are competent and good natured.Ken McDonald was very helpful and considerate. More
by John2018
Employees Worked With
Ken McDonald, Amber Morris
October 29, 2019
Good service. I could have received more details regarding the overall services performed. Rep was somewhat knowledgeable but good customer service manner. The truck is running better. regarding the overall services performed. Rep was somewhat knowledgeable but good customer service manner. The truck is running better. More
by Jnovak629
Employees Worked With
Amber Morris
October 29, 2019
The service department at Toyota Carlsbad delivers fast, honest, professional service from check-in to check-out. They have been my trusted dealership since 2005. honest, professional service from check-in to check-out. They have been my trusted dealership since 2005. More
by Margie T.
Employees Worked With
Kevin Laird, Service Advisor, 5 stars; Sales Rep: Vanessa McCormick, 5 Stars, Amber Morris
October 23, 2019
Excellent service Called TC about 12:30pm. Made a sane day appt for a 25000 check. Check in staff were helpful and clear in describing work to be completed, including t Called TC about 12:30pm. Made a sane day appt for a 25000 check. Check in staff were helpful and clear in describing work to be completed, including time line. within the time frame, the car was ready. The service attendant explained the details of the service, Toyota car care, and the next steps. pleased with Toyota Carlsbad Service staff. More
by TC
Employees Worked With
Katarina Nunley
