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Toyota Carlsbad Parts & Service
Carlsbad, CA
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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808 Reviews of Toyota Carlsbad Parts & Service
March 21, 2019
Great service, the service representative help out with all my needs and try to get me the best service and price and the service was in a time manner service, the service representative help out with all my needs and try to get me the best service and price and the service was in a time manner More
by Roy
Employees Worked With
Jannely Lemus
March 16, 2019
First Visit This was my first visit to this Toyota service center and everyone I encountered was very friendly, professional and courteous. I will definitely brin This was my first visit to this Toyota service center and everyone I encountered was very friendly, professional and courteous. I will definitely bring my Tacoma back. I would have given an overall 5 star rating but the shuttle service is only one way, the customer needs to find a way back to the service center. I get the 2 way shuttle service with other dealerships which is very convenient. More
by Bernie
Employees Worked With
Amber Morris
March 13, 2019
Best service ever! Toyota Carlsbad exceeds ALL expectations for excellent service, hospitality and follow through. They are dependable, professional and friendly. Very p Toyota Carlsbad exceeds ALL expectations for excellent service, hospitality and follow through. They are dependable, professional and friendly. Very pleased every time I do business here. More
by Grateful customer
Employees Worked With
Andrew Peet
March 12, 2019
First service on my Prius ! One of the best service experience . First time using this dealership after buying a 2018 Prius prime first 5000 mile service. From intake to pickin One of the best service experience . First time using this dealership after buying a 2018 Prius prime first 5000 mile service. From intake to picking up my car everyone was excellent! A big thank you to Nicole who greeted me on intake and again after the service was finished. Made me feel welcome and was very professional. Mike Scafiddi More
by Newyorkmets27
Employees Worked With
Nicole
March 05, 2019
Amber Morris Amber was very professional during our transaction. While always smiling she was friendly, courteous, professional and very helpful throughout the pro Amber was very professional during our transaction. While always smiling she was friendly, courteous, professional and very helpful throughout the process. She asked if I needed to see the service writer to review the work done to my vehicle before leaving. She noted service related incentives tied to a current upgrade program and inquired about my next maintenance appointment. As one of the last employees I interacted with Amber single handedly turned a typical appointment into an all around GREAT service experience!!! More
by W.Brown
Employees Worked With
Amber Morris
February 27, 2019
Great service The Employees are helpful, respectful and friendly. The waiting room is clean and i liked the free coffee they had. I recommend this place. Great plac The Employees are helpful, respectful and friendly. The waiting room is clean and i liked the free coffee they had. I recommend this place. Great place. More
by lawrence
Employees Worked With
Amber Morris
February 26, 2019
Polite and friendly Fast and easy check in and got the car after service very quickly. Would definitely visit again not just because I have two free services with them. Fast and easy check in and got the car after service very quickly. Would definitely visit again not just because I have two free services with them. More
by Steel
Employees Worked With
Amber Morris
February 24, 2019
Great Toyota experience!!! Everytime I go to Toyota Carlsbad, Corinna Hyatt is the absolute best. She is personable, goes above and beyond, and has excellent customer service. I Everytime I go to Toyota Carlsbad, Corinna Hyatt is the absolute best. She is personable, goes above and beyond, and has excellent customer service. I highly recommend going to see her if you go to Toyota Carlsbad. More
by Crystal Tilley
Employees Worked With
Corinna Hyatt
February 20, 2019
New user I shipped my five year old Prius from New York to California and wanted it to be thoroughly inspected for it’s new life here in SoCal. The intaking a I shipped my five year old Prius from New York to California and wanted it to be thoroughly inspected for it’s new life here in SoCal. The intaking agent allowed me to tell my story and then suggested the necessary maintenance. She was great. She told me two hours. It was exactly 2 hours. Everyone I came in contact with was friendly and helpful. More
by Johnsdad
Employees Worked With
Jennifer, Amber Morris
February 16, 2019
Good Professional Consistent dealership, we have 2 Toyota cars and both have been serviced here for 6+ years. The fact the review has to be 25 words is the most irr Consistent dealership, we have 2 Toyota cars and both have been serviced here for 6+ years. The fact the review has to be 25 words is the most irritating thing related to the great service I received at Toyota Carlsbad. I recommend they tell this site that I hate this stuff. More
by Jspotdot
Employees Worked With
Amber Morris
