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Toyota Carlsbad Parts & Service
Carlsbad, CA
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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808 Reviews of Toyota Carlsbad Parts & Service
June 04, 2019
stated they would charge a set rate to diagnose Then they called after I dropped car off and wanted to charge an extra $350 to diagnose. Shady practices. Since they couldn't diagnose at the stated Then they called after I dropped car off and wanted to charge an extra $350 to diagnose. Shady practices. Since they couldn't diagnose at the stated price I picked up my car and they still charged me $50 for nothing. Complained to manager, he didn't not care. He offered no apology, no solution. More
by shogun
Employees Worked With
Marley
May 30, 2019
New car purchase It was a pleasant experience. Jose took the time to find us the car we wanted from another dealership. I’m glad we waited since it’s the only car we w It was a pleasant experience. Jose took the time to find us the car we wanted from another dealership. I’m glad we waited since it’s the only car we were interested in plus it was the right color. Thanks Jose! More
by Backinthedays1
Employees Worked With
Jose
May 29, 2019
Excellent service. Excellent service ,Tom Grasser,my service Advisor,He is really professional.All the.people at service department are professional and very friendly.Th Excellent service ,Tom Grasser,my service Advisor,He is really professional.All the.people at service department are professional and very friendly.The ambiance of the areas are so relaxing,clean . More
by Babyface
Employees Worked With
Tom grasser, Amber Morris
May 25, 2019
Great friendly Toyota service The staff at Toyota Carlsbad has taken care of my 4Runner since I purchased it back in late 2001. Kief and the other service reps make sure that I onl The staff at Toyota Carlsbad has taken care of my 4Runner since I purchased it back in late 2001. Kief and the other service reps make sure that I only get the necessary service at the best possible price. courteous and friendly, I've never been disappointed. More
by CypressMan
Employees Worked With
Kief Ramstad
May 16, 2019
A little disappointed The service manager that dealt with me was abrupt and didn’t work with me so that I could get the work I needed done to my car but his demeanor upon f The service manager that dealt with me was abrupt and didn’t work with me so that I could get the work I needed done to my car but his demeanor upon first approaching me was almost dismissive and Very offputting More
by Yo
Employees Worked With
Warren
May 15, 2019
no waiting and easy My Toyota Carlsbad experience has been excellent. Thanks for making car buying as painless as possible. We live in Encinitas, so you are close. Keep t My Toyota Carlsbad experience has been excellent. Thanks for making car buying as painless as possible. We live in Encinitas, so you are close. Keep the good work. Thanks= the Johnsons More
by Brian Johnson
Employees Worked With
Amber Morris
May 13, 2019
Oil change and tire repair I came in to service my Toyota sequoia and discovered there was a nail in one of my tires. So grateful for the excellent service to keep my vehicle i I came in to service my Toyota sequoia and discovered there was a nail in one of my tires. So grateful for the excellent service to keep my vehicle in excellent condition! Thank you Carlsbad Toyota. More
by Mathitect
Employees Worked With
Pete Bennett
May 09, 2019
Satisfied long term customer We’ve been a Toyota of Carlsbad customer for well over ten years. Three cars later and we’re looking to possibly trade in for a newer Camry. We’ve h We’ve been a Toyota of Carlsbad customer for well over ten years. Three cars later and we’re looking to possibly trade in for a newer Camry. We’ve had excellent service More
by Toyota Customer
Employees Worked With
Pete Bennett
May 07, 2019
35000 mile maintenance Always an great experience. Jesus was very friendly and professional. My car was ready in a little more than an hour. I would highly recommend thi Always an great experience. Jesus was very friendly and professional. My car was ready in a little more than an hour. I would highly recommend this service department. More
by Lackrirz
Employees Worked With
Jesus, Amber Morris
May 06, 2019
Awesome work Am completely satisfied with work done on my car for 45k service. Andrew Peet, service rep, was kind enough to update me on the work progress of my ca Am completely satisfied with work done on my car for 45k service. Andrew Peet, service rep, was kind enough to update me on the work progress of my car as well as any additional service my car needed. Work was completed within the estimated time frame. More
by Cargramma
Employees Worked With
Andrew Peet
