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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
915 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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915 Reviews of Toyota Carlsbad Parts & Service

December 31, 2020

Toyota Carlsbad did a great job servicing my Toyota Avalon and also repaired an outstanding warranty issue. I would recommend Toyota Carlsbad to any Toyota owner. More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ramstad
December 25, 2020

Excellent customer service. I’ve worked with few service advisors here and they’ve all been very knowledgeable and professional, especially Kevin Liars. Thank you Kevin More

by Ftriley511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Liars
December 19, 2020

Great with one exception: I asked that they leave the cabin filet they replaced in the car and they did not do so. This was disappointing. More

by tottmarye13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
December 16, 2020

Love this location! Staff are always friendly and go beyond to satisfy you and make yourself overall experience the best! Thank you so much Keif, keep up the great work! More

by Twinmami76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keif
December 15, 2020

Marley is great! Top notch customer service and knowledge. My wife and I only have good things to say about Marley. I can see her excelling in a leadership role. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marley, Amber Morris
Dec 15, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review Greg! -Toyota Carlsbad CR Team wecare@toyotacarlsbad.com

December 14, 2020

We Have had outstanding service at the Toyota Carlsbad location with all of our Toyota vehicles. Very polite and fair priced, great service !! Thank you More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 15, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! -Toyota Carlsbad CR Team wecare@toyotacarlsbad.com

December 10, 2020

Didn’t contact me as stated about the deflector. I needed to call. Disappointing that I waited but did not hear back. Gay a bummer More

by 777jc7772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren?
Dec 10, 2020 -

Toyota Carlsbad Parts & Service responded

Hi there! If there is anything I can help with please reach out to me directly and I can help get any answers you may need. Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.

December 09, 2020

Always my go-to for service. I’ve been taking my Toyotas there for service since 1990 when I bought my first 4Runner. People are friendly & trustworthy. More

by Beth O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 09, 2020 -

Toyota Carlsbad Parts & Service responded

Thank so much for your review and loyalty to Toyota Carlsbad! We appreciate you Beth!

December 04, 2020

Toyota Carlsbad has wonderful customer service. My service advisor was James Brady and he went above and beyond to help me from scheduling my appointment to explaining all of my car maintenance needs. More

by Kathy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
December 03, 2020

The service was impeccable and the cashier was wonderful. You’d never know she was training! I’m always more than satisfied with Toyota Carlsbad! More

by Markjost1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 03, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

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