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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
808 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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808 Reviews of Toyota Carlsbad Parts & Service

October 17, 2020

Great service. Brakes. Recall issues taken care of. Deserve 5 stars.⭐️⭐️⭐️⭐️⭐️. Car ready for pick up. Fast and efficient. Would use them again. Also received a free car wash. 😀 More

by raddudley2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
October 07, 2020

Convenient to where I live, staff are helpful and pleasant to work with and talk with. Facility is very clean and comfortable. I would recommend to family and friends. This was a recall service visit More

by Jamie Irvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marley
Oct 09, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review Jamie!

October 04, 2020

They are well staffed and safety 1st in mind. No wait for my appt. And my car was ready as promised. Very professional and would highly recommend their services. More

by movinon22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Amber Morris
Oct 05, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

October 03, 2020

Have peace of mind with the recommendations, quality of service and Fair pricing. Been bringing my 2007 Rav4 here for over 10 years. Trust my service rep Allen 100%, always listens and suggests what is bes More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Marquez
Oct 05, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you for your review!

September 29, 2020

70k mile service. Place was clean with precautions for COVID. Service performed as requested. Caught some issues before they became problems. Highly recommended to my friends. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramstad
Sep 29, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

September 29, 2020

I'm always guaranteed great service.I would love to give I'm always guaranteed great service. I would love to give a shout out to Nicole, She continues to amaze me with her knowledge & customer service 🌺 More

by Carmenlafrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Amber Morris
Oct 05, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review and kind words about Nicole!

September 26, 2020

Fraud dealership my service advisor Daniel amador tried to sell me a service that was supposed to be included in the package I already got and if I was dumb enough I probably would have bought it don’t go More

by Dont.go.to.Toyota.carlsbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
Sep 28, 2020 -

Toyota Carlsbad Parts & Service responded

Hi! So sorry to hear about your experience with us. I would like to look into your visit further but need more details. If you can reach out to me. Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com

September 22, 2020

I love doing my service at Toyota Carlsbad, everyone is very friendly, from the moment I check in my car to when I pick it up. Every one was great More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
September 20, 2020

First class service brought in my 2015 Tacoma service rep was very helpful they earned a loyal Customer truck is running like new Very happy More

by Egrodriguez83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service , Amber Morris
Sep 21, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review!

September 20, 2020

Easy, fast, friendly and efficient. Did not have to wait long to check in. Was informed before the service that the warranty would cover, which was great. More

by Briannas_82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Sep 21, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you for your review!

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