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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
808 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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808 Reviews of Toyota Carlsbad Parts & Service

December 09, 2020

Always my go-to for service. I’ve been taking my Toyotas there for service since 1990 when I bought my first 4Runner. People are friendly & trustworthy. More

by Beth O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 09, 2020 -

Toyota Carlsbad Parts & Service responded

Thank so much for your review and loyalty to Toyota Carlsbad! We appreciate you Beth!

December 03, 2020

The service was impeccable and the cashier was wonderful. You’d never know she was training! I’m always more than satisfied with Toyota Carlsbad! More

by Markjost1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 03, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

December 03, 2020

Toyota Carlsbad has wonderful customer service. My service advisor was James Brady and he went above and beyond to help me from scheduling my appointment to explaining all of my car maintenance needs. More

by Kathy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Brady
November 30, 2020

OutstandingThe service writer Tanner was knowledgable Outstanding The service writer Tanner was knowledgable and courteous He made this an easy and enjoyable experience Overall a great job by all invol More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Dec 01, 2020 -

Toyota Carlsbad Parts & Service responded

Hi Tony! Thank you so much for your review!

November 25, 2020

We purchased this and other cars here and have usually had excellent service. This time it was very slow, more concerned with "upgrading" salesmanship, and slow to notify me of completion. More

by jngn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several sales force people, plus service rep.
Nov 25, 2020 -

Toyota Carlsbad Parts & Service responded

Sorry for your experience! I would like to look into your visit. Please contact me when you can Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.

November 16, 2020

Went to do my service with Dave Ramstad, he does a good job and explained to me in details what I need to do in my car. More

by idortiz96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Nov 19, 2020 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your review!

November 09, 2020

My service advisor Corinna is amazing! The cashier Bri is the best! Great customer service from everyone very friendly. Thank you for the great experience. More

by Camacho.sandy94
Recommend Dealer
Yes
Employees Worked With
Bri, Corinna
Nov 10, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review!

November 05, 2020

Dave Ramstad and the whole Toyota Carlsbad Service Department are awesome! We have three Toyotas and we only take them to Toyota Carlsbad. We have NEVER been disappointed!! More

by delliott5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
October 28, 2020

Thanks for the discounts and good service. Great job but why is this not accepting my review unless I write 25 words I don’t have time for this More

by dhoopermail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina, Amber Morris
Oct 30, 2020 -

Toyota Carlsbad Parts & Service responded

LOL thank you so much for your review! We appreciate you adding the extra words!

October 24, 2020

Great customer service! I feel they are honest and go out of their way to make certain all my needs are being met. I would definitely recommend Toyota Carlsbad to anyone! More

by Mark S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David E. Ramstad, Amber Morris
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