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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
809 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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809 Reviews of Toyota Carlsbad Parts & Service

July 21, 2021

Very professional and with my best interests at heart. Could not have been better! I waited comfortably in the lounge and the service was completed in the estimated time. More

by Frbob41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Smith
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review. Happy to hear everything went smoothly with your visit.

July 12, 2021

very nicely done. timely. efficient. exactly as promised. Abel was knowledgeable and polite. Super service. I will be back for my next service appointment. Killer! More

by csloane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Carrasco
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you for your review!

July 03, 2021

Dave Ramstad is a very professional Service Rep. He always discusses what work is necessary and which is optional. He sets up a timely appointment, informs me of the cost ahead of time and he follows More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you for your review and kind words about Dave!

June 28, 2021

D. Ramstad was very professional and I had exceptional service. Follow-up was the best ever. Car was in shop a week. He notified me each day regarding progress. More

by srbetters Review done for N Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramstad
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you for your review! Glad to hear Dave was able to keep you in the loop each step of the way.

June 28, 2021

Always a great experience. Easy online set up and drop off. Thank you! More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you Josh!

June 27, 2021

Super fast service.Mitch was very helpful and I and the lounge was very clean. More

by Ferseven7727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Graboi. 5 Stars
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you for your review!

June 18, 2021

Nicole is awesome. She is a rock star. Always advises of completion of work and updated status. I highly recommend Toyota Carlsbad to all. Thank you More

by Babalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Coffey
Aug 12, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you for the kind words about Nicole and your great review!

May 25, 2021

3hours for an oil change. They did full inspection. I had a question when picked up and told to just the the bill. Not acceptable. More

by Merlinpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amber Morris
May 26, 2021 -

Toyota Carlsbad Parts & Service responded

Hello! I would like to look further into your visit with us but need more information. If you can give me a call when you get a chance. Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.

May 24, 2021

This dealership is awesome and I’m stoked on my 2016 Toyota Tacoma cause it drives good and gets me to my jobs and to the beach with no worries. More

by Brandxpaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez , Amber Morris
May 26, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

May 23, 2021

I have been coming to Toyotal Carlsbad for almost twenty years! Although I pay more they have my trust and I know they stand behind their work I dealt with Jennifer Barray this time and she was most strai More

by denisegita70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Barray, Amber Morris
May 24, 2021 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! We appreciate your loyalty throughout the years and hope we can continue providing you excellent service.

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