Toyota Carlsbad Parts & Service
Carlsbad, CA
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745 Reviews of Toyota Carlsbad Parts & Service
Ken was great. I had some issues to discuss about previous service visits and he took the time to review all records and personally inspect my vehicle and came to I had some issues to discuss about previous service visits and he took the time to review all records and personally inspect my vehicle and came to a satisfactory conclusion. He did what he said he was going to do and that’s pretty rare these days. I was thinking about taking my service needs elsewhere but after this visit I’ll continue to use Carlsbad Toyota. Very satisfied. More
Dave Wade is the best advisor at Toyota Carlsbad! My experience was made great because of his promptness as well as willingness to communicate effectively! Thank you Dave! I will continue to bring my My experience was made great because of his promptness as well as willingness to communicate effectively! Thank you Dave! I will continue to bring my car back to Toyota Carlsbad! More
Friendly honest service advice and follow through. Mechanics are doing a thorough excellent job. Thanks to all the mechanics who a keeping my Camry functioning. Mechanics are doing a thorough excellent job. Thanks to all the mechanics who a keeping my Camry functioning. More
Moxie was rider this go round. He was very helpful knowledgeable, and explained everything to me so that I can understand. Thumbs up!!!! He was very helpful knowledgeable, and explained everything to me so that I can understand. Thumbs up!!!! More
This dealership has the highest quality of service. From the moment that I called to make an appointment over the phone, to the time that I picked up my car, I experienced excellent service. Pete, my s From the moment that I called to make an appointment over the phone, to the time that I picked up my car, I experienced excellent service. Pete, my service advisor, listened to my concerns and explained what the mechanics would do for me. He kept me up to date at all times. He was clear and concise. When the mechanics did not have the equipment that they needed to fix the car, Pete told me that he would order the part and pay for a rental car when I brought the car back to the dealership later that week. He was on the ball. On point. He has a friendly, personable and professional personality. I really enjoyed him. I want him to be my service advisor every time!!! The two advisors at the car rental desk were excellent as well. Their names were Wendy and Jenny. Everything went smoothly and efficiently, with the rental car check out and check in process. They were professional, friendly and efficient. Excellent service all the way around with all three employees. Thank you so much. I hope everyone receives recognition for their excellent work. Lydia M. More
Very professional and customer dedicated. My agent, Kevin, kept me appraised of all steps I always feel he is in my corner and offers suggestions and guidance that is in my best interests My agent, Kevin, kept me appraised of all steps I always feel he is in my corner and offers suggestions and guidance that is in my best interests More