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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
917 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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917 Reviews of Toyota Carlsbad Parts & Service

August 04, 2024

Amazing! They were kind and efficient! I will be coming back due to the great service I received. 10/10 More

by ToyotieCorrolieGirlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
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Aug 05, 2024 -

Toyota Carlsbad Parts & Service responded

We're so happy you had the best experience possible and we can't wait to continue to provide you with this same 5-star service for years to come! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 02, 2024

Always a pleasure doing business with you. Fast & efficient. I like the videos explaining work. More

by Tomcattac42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Aug 05, 2024 -

Toyota Carlsbad Parts & Service responded

Tom, It's great to have you as a valued customer and we appreciate both your business and your feedback. We hope you're loving your Toyota and we can't wait to see you here at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 30, 2024

You guys did a awesome job I’m satisfied to say I’ll come back again More

by sheldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete bennett
Report | Print
Jul 31, 2024 -

Toyota Carlsbad Parts & Service responded

Sheldon, We're so happy to see your experience was top-notch and we can't wait to work together again in the future. Hope all is well! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 28, 2024

I have been customer of " Toyota Carlsbad Parts and Srrvice Depsrtment " for about ten years and I have always been satisfied. More

by alirezamazarei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
Report | Print
Jul 29, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your loyalty to us here, Alireza! We're lucky to have you as a valued customer and we look forward to working together for another 10+ years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 28, 2024

Outstanding service 👏 great service as alway aaaaaaaaaaaaaaddddd shake it mama mire bounce to the ounce More

by reygar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
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Jul 29, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you always receive top-notch service. Thanks for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 23, 2024

Excellent service and parts department. Knowledgeable people. The company is well organized with using the latest technology in vehicle service. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Ramstad
Report | Print
Jul 24, 2024 -

Toyota Carlsbad Parts & Service responded

It's a team effort here and a pleasure to see that both our sales and services teams provide you with the top-notch service you deserve. We appreciate you choosing us here for your vehicle needs and we're here to help should you ever need anything in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 23, 2024

It took 6 and 1/2 hours for an oil change and tire rotation. I have 2 vehicles that I take there to get my oil change. I think I will start looking for another place to service my vehicle More

by rklawson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David wade
Report | Print
Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

We apologize for the long wait time you experienced during your recent visit. Each vehicle undergoes a thorough inspection, which can sometimes extend the service duration. Unfortunately, I was unable to locate your vehicle in our system to review your specific case. Please reach out to us directly so we can discuss your recent visit and address any concerns you may have. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 23, 2024

Easy to speak with. Great prices. Customer service is outstanding. And love using the shuttle service to the outlets vs waiting in the lobby! Ooo and no time for breakfa More

by Yessie-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady & the two polite and friendly shuttle drivers today
Report | Print
Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

Yessie, We appreciate you choosing us here for your Toyota needs and we're glad you like the amenities we offer our valued customers. Thank you so much for taking the time to share this and please don't hesitate to reach out should you ever have any questions about anything. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 22, 2024

Ken was very helpful. Appreciated the personalized shuttle ride by Jeremy. Nice, large waiting area. Service was timely. Looking forward to car wash again. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Jeremy, nice cashier, quiet service check in guy.
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Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

Ellie, It's great to see your service experience couldn't have gone any better and you drove home satisfied. We hope your Toyota's treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

July 22, 2024

Such a great place to have work done. I particularly noted the employees greeting each other cheerily as they crossed paths during the morning. It’s a particularly good sign when the empl More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Report | Print
Jul 23, 2024 -

Toyota Carlsbad Parts & Service responded

Cookie, We're glad you recognized this and we appreciate you taking the time to share this. Both your business and feedback are greatly appreciated and we look forward to continuing to take care of all your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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