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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
59 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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59 Reviews of Toyota Carlsbad Collision Center

June 17, 2021

The whole staff from front desk people, to the service advisor Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased w More

by Jcotphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aloha Ajero
Jun 17, 2021 -

Jcotphoto responded

The whole staff from front desk people to service advisor, Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased with the customer service and quality of work each time. It’s a pleasure to endorse this facility. I would recommend them to anyone.

Jun 17, 2021 -

Jcotphoto responded

Please see response above.

May 30, 2021

Zack Thompson in the Carlsbad CA Collision Center is great!! He was knowledgeable and prompt with his service and addressing my concerns. Thank you for a friendly service experience. More

by Kgstaggers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Thompson
Jun 01, 2021 -

Toyota Carlsbad Collision Center responded

Thank you so much for your review! We appreciate you!

August 14, 2020

Thank you Mark for beating the cost of the competition. Thank you technicians for matching the paint. Thank you management for treating me like a VIP. More

by skylinks
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 17, 2020 -

Toyota Carlsbad Collision Center responded

Thank you for your review!

July 22, 2020

Everything looked great till I got in the car. The front pillars had oil finger prints on both sides. Other than that the paint job looks great. More

by tenover
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jul 28, 2020 -

Toyota Carlsbad Collision Center responded

We apologize for the finger prints, I will bring it to management's attention. Thank you for your review!

July 06, 2020

Toyota of Carlsbad recently completed a factory warranty on the paint / repainting more than 80% of the RAV4 EV car. Their service department is exceptional and they provided regular updates on the progre More

by RAV4 EV Pro
Recommend Dealer
Yes
Employees Worked With
Aloha Ajero
Jul 07, 2020 -

Toyota Carlsbad Collision Center responded

Thank you so much for your review!

May 18, 2020

The folks at Carlsbad Collision were Knowledgeable, efficient and professional. My vehicle was repaired quickly and with attention to detail. From the person who gave me my initial estimate to the yo More

by TN Thrasher
Recommend Dealer
Yes
Employees Worked With
Aloha , Young man from Alaska , Amber Morris
May 29, 2020 -

Toyota Carlsbad Collision Center responded

Thank you so much for your review!

March 11, 2020

Toyota Carlsbad Collision Center repaired my Lexus to “brand new condition”. They did fantastic work. Thank you Ivan, Ray, and everyone that works there for a great job. More

by debsgcpa
Recommend Dealer
Yes
Employees Worked With
Ray and Ivan
Mar 12, 2020 -

Toyota Carlsbad Collision Center responded

Thank you so much for your review!

March 02, 2020

Not my first rodeo.. I have sadly had to use the Collision Center on 3 different occasions. While the need for these repairs was sad the service and work carried out by t More

by not2risky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Luciano
Mar 03, 2020 -

Toyota Carlsbad Collision Center responded

Sorry you've had to see our Collision center so much but happy to hear you are happy with our work! Thank you for the great review and let's hope you do not have to come see us anytime soon (we mean that with love). We appreciate you!

February 17, 2020

Very good company ! Thanks for the excellent job .Ray was professional and responsible man . I am glad to be Toyota costumer . Will be recommend to others . More

by Waytous
Recommend Dealer
Yes
Employees Worked With
Ray Garcia
Feb 17, 2020 -

Toyota Carlsbad Collision Center responded

Thank you so much for your review and recommendation.

February 06, 2020

This was the best dealership that I have ever dealt with. Jennifer, Ray and Olie were amazing: pleasant always, helpful, understanding, efficient, and so easy to work with. There were other employees that we More

by 100val
Recommend Dealer
Yes
Employees Worked With
Jennifer, Ray, Olie , Sierra, Amber Morris
Feb 07, 2020 -

Toyota Carlsbad Collision Center responded

Thank you so much for your great review! We appreciate you!

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