Towne Hyundai
Denville, NJ
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service dept is full of fraud told me I desperately needed brakes on a visit for a recall issue ...took it to Mavis...they told me I have 70.percent brakes left and no way they were gonna change them . needed brakes on a visit for a recall issue ...took it to Mavis...they told me I have 70.percent brakes left and no way they were gonna change them ....called hyundai dealer immediatwly and they really could care less..very dishonest..they tried to get a big repair when nothing was there by caising bralomg fear ...nor was car in for a complaint just recall issue....they must be hurting to act this way...don't trust them More
Great sales experience with Sofia and Joseph Ippolito. Purchased a 2022 Hyundai Elantra SEL. Great car and more advanced than my old 2010 Elantra that went 329,000mi. before the transmission failed. Purchased a 2022 Hyundai Elantra SEL. Great car and more advanced than my old 2010 Elantra that went 329,000mi. before the transmission failed. More
We enjoyed working with Leslie on the leasing of our Tucson. She was very informed and good at communicating with us. We’re very happy with her and the car! Tucson. She was very informed and good at communicating with us. We’re very happy with her and the car! More
Steven was very helpful while we were searching for the car and was clear and explained everything. He made time to answer all the questions we had about everything. car and was clear and explained everything. He made time to answer all the questions we had about everything. More
The sale price on the advertised vehicle wasn't bad. But they try to make it up by giving you an insulting offer on your trade. Even if it is a 2022 hyundai bought from them six months earlier. They wo But they try to make it up by giving you an insulting offer on your trade. Even if it is a 2022 hyundai bought from them six months earlier. They wouldn't even negotiate. It was also difficult to get a hold of ken when i called. He never answers his phone. He would call you back. As he calls it "phone tag" More
Upfront pricing with no haggling. Friendly sales people. Only grievance was that they were unable to give me clear guidance on the federal tax credit regarding the electric vehicle. Friendly sales people. Only grievance was that they were unable to give me clear guidance on the federal tax credit regarding the electric vehicle. More
Ubaldo did a great job, first-time, this time, every time, as he always does. First class in every way. I was very happy with all the service it was really special. I will definitely keep coming back, h time, as he always does. First class in every way. I was very happy with all the service it was really special. I will definitely keep coming back, have had a Hyundai, either Elantra or Sonata, since more than twenty years ago, and I have always been much more than pleased and satisfied with the service by technicians and all representatives. Ubaldo did another terrifice job. More
I was disappointed to learn that though the price for a basic maintenance service went up the quality of the service went down. I would always get my car back vacuumed with my mats washed. The outside if t basic maintenance service went up the quality of the service went down. I would always get my car back vacuumed with my mats washed. The outside if the car was washed & sparkling. Not this time no washing no cleaning. Instead of leaving feelig cheerful. I left feeling depressed. Ubaldo was very helpful & informative, but he can’t help if dealership has changed their policy. More