Towne Hyundai
Denville, NJ
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I absolutely dread buying a new car! Every time I do, I think I did well until I walk out of the dealership and then I realize I was taken again. I can truly say I finally had a positive experience and it think I did well until I walk out of the dealership and then I realize I was taken again. I can truly say I finally had a positive experience and it was at Towne Hyundai in Denville. My children and I were walking the lot, seeing what we could buy on a limited budget and we were approached by A.R. We felt very comfortable with him. He was understanding to our needs and he didn't possess the pushy salesman attitude. He was very patient trying to find us a car that would best suit our needs. He gave us the same respect as someone who was buying one of the high end models and I really appreciated that! He helped us with the (expected) haggling and I walked out of there feeling very good about my purchase. He got me the car I wanted at the price I needed! A.R. has followed up with me a number of times since my purchase to see how I liked my car and if he could be of any further assistance. I have bought a number of cars over the years and I have never had such a pleasant buying experience. A.R. has gone above and beyond all of my expectations! I think a lot car salesmen could learn a lot from him (which would make new car buyers lives easier). Sincerely, Sheila Shores More
In August 2007, my engine of the vehicle I was using went bad (I found metal pcs. in the oil). I needed an vehicle immediately. I called & talked with my employer at that time and he said his in-laws just bad (I found metal pcs. in the oil). I needed an vehicle immediately. I called & talked with my employer at that time and he said his in-laws just bought the Hyundai Sante Fe and were in love with it and he checked with consumers to know it had the best rating to buy this vehicle with the best warranty given. My neighbor across the street was driving a Hyundai Sonata and I asked her about her experiences with it. She didn't have a complaint at all but did tell me if I was interested to buy one to go to Joe Ippolito of Towne Hyundai and I would have the best care. I finally called my older sister and she told me that the Hyundai was rated very high and offered the best warranty. She asked me to go to the dealership and see if I liked the vehicles and see if they offered a deal that would be good for me. After talking and researching my daughter and I went together to see if we were to buy a vehicle there. We talked with Joe Ippolito and he showed us vehicles that were what we needed for our job at the time. We wanted to purchase and not lease because we would be putting many miles on our vehicle. We bought the Hyundai Tuscan and also purchased the Hyundai cap to be put on top with the cross bars already on it. After having this 2007 Hyundai Tuscon for 4 years with no major complaints and the best service available for what ever we needed done, we decided to call Joe Ippolito again to see if he could guide us to a vehicle that would be the best for our needs. We decided on a Black with gray interior Sante Fe 2011 and he had none in stock. He didn't stop for a minute until he finally got the one we wanted. We almost thought we'd have to settle on another color, but, once again, Joe didn't fail us. He kept on top of it until he got us the vehicle we dreamed of having. He helped us through the financing options and the financial officer got us through that smoothly on the day we went to pick up our vehicle. Joe informed us of everything we needed to know to decide what vehicle would please both my daughter and myself. He went far and beyound whatever anyone could possibly do to meet our demands. He and his staff make you feel like the most important person in the world. I've always recommended anyone I knew looking to purchase a vehicle, to check with Joe Ippolito first because he was so truthful and answered all my questions. More
When I first arrived at Towne Hyundai, my first inclination was to leave because it seemed that all the sales people were busy with customers and I was reluctant to wait. I was glad I did. Within inclination was to leave because it seemed that all the sales people were busy with customers and I was reluctant to wait. I was glad I did. Within moments, Mr. Ippolito approached me and asked if I needed assistance. From that point on my entire experience was great! Everyone was so helpful and answered all my questions and concerns. I could not ask for a better experience and to top it all off, I love my new Hyundai Sonata SE! More
my salesperson Joe Ippolito was excellent and pleasant experience and extremely knowledgeable, helpful, courteous, friendly. All the associates I had contact with at Towne Hyundia were very friendly and h experience and extremely knowledgeable, helpful, courteous, friendly. All the associates I had contact with at Towne Hyundia were very friendly and had an attitude of wanting to please and to be as informative as possible. All of my questions were answered, and they made it clear that I could call on them anytime I had any questions about the car. I would very recommend Joe Ippolito.You will be Satisfying car prices, speedy information to you this nice guy will a steady contact you.....Very honest. Very straight forward. Just good people Service is good too. Selection of vehicles excellent. More
I have been to many dealerships and by far Towne Hyundai that the most friendly and professional staff. I would definitely go back in the future. that the most friendly and professional staff. I would definitely go back in the future. More
The only issue I had with the dealer is they were not able to locate the exact model and color. I ended up buying a more expensive model they had on the lot. Over all we love the car and are happy with able to locate the exact model and color. I ended up buying a more expensive model they had on the lot. Over all we love the car and are happy with the dealership. More
AR was great! Very friendly, knowledgeable about the cars and great sense of humor. Willing to work to get the price where we wanted it and spent as much time as we needed. cars and great sense of humor. Willing to work to get the price where we wanted it and spent as much time as we needed. More
My interaction with Towne Hyundia and my salesperson, Joe Ippolito was a very pleasant experience. My salesperson, Joe, was extremely knowledgeable, helpful, courteous, friendly, and couldn't do enought to Ippolito was a very pleasant experience. My salesperson, Joe, was extremely knowledgeable, helpful, courteous, friendly, and couldn't do enought to make my experience the best possible. All the associates I had contact with at Towne Hyundia were very helpful, friendly and had an attitude of wanting to please and to be as informative as possible. I would highly recommend both Joe Ippolito and Towne Hyundia. More
Within 30 seconds of arriving at the showroom, Javier greeted me and offered his assistance. He was attentive, respectful, and helpful. Most of all Javier was honest; he worked with me to offer the bes greeted me and offered his assistance. He was attentive, respectful, and helpful. Most of all Javier was honest; he worked with me to offer the best deal possible. This is the 4th Hyundai I bought (two Sante Fe's and 2 Elantras) and I purchased the last 3 from Towne Hyundai. Wm.Stark More
Dave Smith was fantastic! For me shopping for a new car is not a fun experience because I always worry about getting a fair price, an honest salesperson to deal with and someone who treats me with respect. is not a fun experience because I always worry about getting a fair price, an honest salesperson to deal with and someone who treats me with respect. As a woman buying a car I have been treated like I was stupid and all I cared about was the color. But Dave was nothing like past car salesmen. He was professional but very personable so I felt a connection right away. He was neither pushy nor condescending while we discussed options and pricing. And then when my car came in he called me and emailed me right away and had the prep work started so it made that arduous process of getting the car less painful. I love my new Sonata and would recommend Dave to anyone looking to buy a Hyundai! Thanks Dave for a great experience. More