
Towne Hyundai
Denville, NJ
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This is the second vehicle I have purchased from this Sales rep at this dealer. Javier made every effort to make this a good experience and succeeded. I am unsure of the finance representatives name, but Sales rep at this dealer. Javier made every effort to make this a good experience and succeeded. I am unsure of the finance representatives name, but he was a pleasure to deal with as well. More
Auto buying is usually a stressful experience but our experience with Towne Hyundai was the exception. Joe and his staff dealt with us professionally with no games and no hidden agenda. They were up fr experience with Towne Hyundai was the exception. Joe and his staff dealt with us professionally with no games and no hidden agenda. They were up front with all the costs and details and we were able to negotiate a good deal (for both of us). They found us the exact car we requested in a short time frame and delivered it in excellent condition. They took time to explain all the documentation as well as to give us a complete run-down on the operation of the vehicle. This is the second time that we have purchased from Town Hyundai and we are very pleased that we did so. We look forward to a long and good relationship. More
I gave a wonderful rating because Fred made my experience very quick and simple. He was very patient and worked within the small time frame that I had. He did his best to accomadate me and my needs. I felt v very quick and simple. He was very patient and worked within the small time frame that I had. He did his best to accomadate me and my needs. I felt vey at ease with everything going on. Being that this was my first brand new car, I was nervous. Fred vas very reassuring. I had a great experience. More
Overall, it was a great experience. We had owned two Hyundai cars in the past and this will be the third one. Love the type of cars. Service was good. They were extremely busy but always made sure that Hyundai cars in the past and this will be the third one. Love the type of cars. Service was good. They were extremely busy but always made sure that we were okay and make sure we knew they were doing whatever they could to try and make the process go quicker. The only thing that I had to give a 4 and not a 5 was the price. The price was not very expensive but at the same time is definitely was a huge stretch from the previous 2010 car that we traded in. It was difficult to make the deal due to the price but they did do whatever they could to make the price in a some what reasonable reach. More
From the moment I entered the showroom and met Javier, my new car buying experience was outstanding. Javier was most patient with my questions and indecision as to when I'd be ready to move forward. He act new car buying experience was outstanding. Javier was most patient with my questions and indecision as to when I'd be ready to move forward. He actually made me feel like all he wanted to do was to provide me with honest input and to ensure that I'd be very happy with my purchase. He was able to negotiate what I felt was a fair price with little hassle. He even ensured that my experience with the Financial people was a positive one. The sale didn't end with my bringing the car home as several days later Javier called to follow-up on my experience driving the car. He ensured me that if I came across any problems or questions, I could stop by and he would help me. I highly recommend Javier Gutierrez and Town Hyundai to anyone looking to purchase a new car. More
Joe, Kerry, and Fallon were professional and made this buying experience top notch. Joe kept the negotiations to a minimum and quickly got me to a terrific deal. Not sure I've had such a positive buying buying experience top notch. Joe kept the negotiations to a minimum and quickly got me to a terrific deal. Not sure I've had such a positive buying experience before. More
Tom was extremely helpful, knowledgable and professional. He spent time answering questions and allowed me to test drive 3 vehicles while always exhibiting extreme patience and courtesy. He spent time answering questions and allowed me to test drive 3 vehicles while always exhibiting extreme patience and courtesy. More
Fred is one of the best sales people I have ever met. He answered my questions very well. He was friendly and I never felt pressured. Fred made buying a car as low stress as possible. answered my questions very well. He was friendly and I never felt pressured. Fred made buying a car as low stress as possible. More
To whom it may concern, I am taking the time to drop To whom it may concern, I am taking the time to drop you a note in reference to the excellent service , attention, follow up and overall professio To whom it may concern, I am taking the time to drop you a note in reference to the excellent service , attention, follow up and overall profession attitude which I have experienced working with Ken Goss of Towne Hyundai in Denville ,NJ. As a person who has purchased two vehicles from the Towne family business ( Hyundai and Kia )… I always try to work the maintenance on my cars at these dealerships even though it is quite a distance away from my permanent residence. I do have a Hyundai / Kia showroom approximately 5 miles from the house however, there is NO COMPARISON as to the way I get treated at Towne. Since I purchased my vehicle in Denville, I experienced a serious maintenance issue and wanted to speak to the service manager as this was my first introduction to Ken… immediately I can see that I was not rushed, not treated like a number, and the conversation was one of resolving the issue and ultimately making the Towne consumer happy customer. I cannot say the same for the dealer location near me as on occasion I have scheduled service at this dealership due of convenience. There are not too many service managers which go the extra mile as Ken Goss does. My personal car (2011 Sonata) which is the third Hyundai vehicle in the family will have it’s lease expire shortly and you can bet that the first place I will look is Towne Hyundai. People like Ken make me feel at ease and I know that his group will take care of any maintenance concerns which may arise. GIVE THAT GUY A SALARY INCREASE ! Kindest regards, Steve Nahorniak More
This is the 3rd car we've purchased from Towne and the reason we came back is the way we were treated by Jose. His attitude is not that of the typical car salesman, it's the attitude of someone that makes reason we came back is the way we were treated by Jose. His attitude is not that of the typical car salesman, it's the attitude of someone that makes you feel comfortable and that builds trust. He never pressures and understands our limits. We felt comfortable enough with Jose and Towne to recommend my wife's parents and they also purchased a car from Jose. More