
Towne Hyundai
Denville, NJ
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Jake was a pro and a pleasure to work with. Everyone was friendly and we negotiated and completed a deal faster than I ever had previously. I've purchased 6 or more new cars in my lifetime and this was one friendly and we negotiated and completed a deal faster than I ever had previously. I've purchased 6 or more new cars in my lifetime and this was one of my best car buying experiences. I was happy with the price and I'm loving the car after just 170 miles. We'll be back when my wife is ready for a new car. More
Our experience was pleasant right from the beginning through to the end. Jake was friendly, helpful and very knowledgeable. Jake and the finiance dept worked quickly and efficiently to get us on our way through to the end. Jake was friendly, helpful and very knowledgeable. Jake and the finiance dept worked quickly and efficiently to get us on our way. More
Joe was wonderful. He worked with us and was very helpful. Terry was just as great.Both very friendly and great to work with. Joseph was very knowledgeable and gave us a great deal. helpful. Terry was just as great.Both very friendly and great to work with. Joseph was very knowledgeable and gave us a great deal. More
Fred bent over backwards to get my daughter into the right car at a price she could afford. He was extremely patient, professional and also very knowledgeable. right car at a price she could afford. He was extremely patient, professional and also very knowledgeable. More
Customer service (Jennifer) was FANTASTIC! She went the extra yard for me and helped me get and do what I needed... the rest of the service was VERY good as well.... Not as happy with the price as I had ho extra yard for me and helped me get and do what I needed... the rest of the service was VERY good as well.... Not as happy with the price as I had hoped... but that has more to do with my credit than the dealership! They went the extra yard for me and I was VERY happy! More
PLEASE NOTE THAT MY OVERALL EXPERIENCE OF A 4 HAD NOTHING AT ALL TO DO WITH JAKE BUT JUST WITH THE OVERALL PROCESS AND THE LENGTH OF TIME IT TOOK WHICH WAS NOT JAKE'S FAULT. JAKE WAS OUTSTANDING AND A DELIG AT ALL TO DO WITH JAKE BUT JUST WITH THE OVERALL PROCESS AND THE LENGTH OF TIME IT TOOK WHICH WAS NOT JAKE'S FAULT. JAKE WAS OUTSTANDING AND A DELIGHT TO WORK WITH. THE DELAY WITH THE PAPERWORK SEEMED REALLY LONG ALTHOUGH IT WAS EXPLAINED TO ME AS JUST PART OF THE PROCESS BUT I STILL DON'T UNDERSTAND WHY IT HAS TO TAKE SO LONG. ALSO, MY OVERALL EXPERIENCE RATING HAD TO DO WITH THE FACT THAT GETTING A NEW CAR IS A STRESSFUL AND VERY UNENJOYABLE PROCESS. ALSO, THE DEALERSHIP HAS BEEN SENDING ME LETTER AFTER LETTER ENTICING ME TO COME IN SO I DROVE OUT OF MY WAY TO GO AND THEY ONLY HAD ONE CAR TO OFFER ME IN THE MODEL I COULD AFFORD. AGAIN, NONE OF THIS WAS JAKE'S FAULT. MY OVERALL EXPERIENCE WITH HIM WAS A 5 BUT THE REST OF IT SEEMED MORE LIKE A 4 TO ME. More
I was amazed at how attentive the staff was. This was my first time buying a new car and I had heard horror stories from other people when it came to buying a new car. Not here, Joe Ippolito and his team ga first time buying a new car and I had heard horror stories from other people when it came to buying a new car. Not here, Joe Ippolito and his team gave me excellent service and will be highly recommended to all of my friends. By the way, the Veloster is well above my expectations!!!! More
I walked into the dealership near around 7 with my I walked into the dealership near around 7 with my father, knowing the sales department closed around 8. After browsing for a minute or so, Fred I walked into the dealership near around 7 with my father, knowing the sales department closed around 8. After browsing for a minute or so, Fred approached my father an I to see if he could aid us. I had looked online in already and had previously checked out the Elantra I had wanted. Fred understood and asked if I would like to check it out more. He pointed out many things, such as trunk space, technological advances, and other cool options on the car. he asked me about any additional options I might be interested in but I declined. He asked if I would like to take it for a test ride and I said I would be happy to. After helping me get comfortable and showing me some other cool things, like the telescopic wheel or sirius radio, we took it for a ride. He was very friendly and helpful, making sure I felt comfortable and knew where I was going. After deciding I wanted that car for sure, Fred asked if my father and I had any questions, and walked us throughout the buying process. Overall, Fred was outstanding. He knew it was a new experience for me and went to every end to make me comfortable and to get a great buying experience. Both he and his financial adviser, who's name escapes me, were very knowledgeable in their fields and made sure I knew exactly what I was getting into. Without a doubt I would come back with any issues, or another purchase, or even a family member/friend for a recommendation. I am extremely grateful to the Denville Hyundai team, and really appreciate their genuine care, concern, and helpful nature. More
Our salesman, Jake Hughes, had such a vast knowledge of the car and was patient with all our questions. We are repeat customers and are very pleased with our experience the second time around! the car and was patient with all our questions. We are repeat customers and are very pleased with our experience the second time around! More