
Towne Hyundai
Denville, NJ
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When I first walked in everyone was very happe to help. Jake was extremely friendly and kept asking what I as the customer wanted. He was persistant on getting me the deal I wanted and truely cared about t Jake was extremely friendly and kept asking what I as the customer wanted. He was persistant on getting me the deal I wanted and truely cared about the customer. More
Salesman was very helpful and took my needs into consideration. Would have preferred the finance end of the deal to be a little bit more compassionate. consideration. Would have preferred the finance end of the deal to be a little bit more compassionate. More
I started looking to purchase a Hyundai Veloster before the model I wanted even came on the market. I visited several dealerships in northern New Jersey, but most salesmen just told me to come back later. the model I wanted even came on the market. I visited several dealerships in northern New Jersey, but most salesmen just told me to come back later. Renny was different. He took the time to find out exactly what I wanted and maintained contact with me for several months until the exact car I wanted came out. I ended up purchasing my car with Renny at Towne Hyundai a week ago. The experience was very smooth. Renny thought of every detail and was able to answer any question that I threw at him. His knowledge of the vehicle was impressive. I would absolutely recommend him to anyone interested in purchasing a new Hyundai. More
i called from my cell phone into the dealership at about 3:45 on a saturday .We had just left to head out to see colleges for my daughter.I had a light come on on my dash i thought great thats the last thin 3:45 on a saturday .We had just left to head out to see colleges for my daughter.I had a light come on on my dash i thought great thats the last thing I need..We had planned this for awhile and i had taking the next couple days off work to get this done. Even though they were, "closing in 15 minutes", Ken said to come right over". They waited for me to arrive, got me in and done by 4:30,(bad sensor). Now a days no one seems to go the extra mile. Its glad to see my dealer does. Thanks again, Eileen More
Last week we purchased a Hyundai Tucson from Towne Hyundai in Denville. From the time that we walked in the dealership until the after sales call/visit, everything has been handled professionally and Hyundai in Denville. From the time that we walked in the dealership until the after sales call/visit, everything has been handled professionally and courteously. Our salesperson, Jose Matos, was knowledgeable, supportive, fair and very patient. There was no sales pressure, no gimmicks, no promises that couldn't be kept. He explained the differences in the models, arranged for a test drive of the car, showed us other colors in the inventory and we ended up negotiating for the make/color/features we ended up purchasing. We had a trade and Jose showed us the different valuations from edmunds/blue book etc. and we ended up negotiating for what we consider a real bargain on the car. The paperwork was handled without any issue, no surprise add-on charges and no bait and switch. At the end of the paperwork, he explained all the features of the car and how to operate them. He even called us the day after to see if we had any questions and whether we were satisfied with the car. The car/truck is exactly what we were looking for - a smaller SUV then what we were driving with all the features (leather, heated seats, navi etc etc.) It has been a week now and we can say that the whole experience was just awesome and we would recommend Towne Hyundai and Jose (true gentleman) to anyone looking for this type of a vehicle. Thank you. More
I'm retired. This 2012 Sonata, purchased at Towne Hyundai, was my 9th new car purchase. Dealership reviews by customers meant a lot in my new car search. Towne Hyundai has some very impressive custom Hyundai, was my 9th new car purchase. Dealership reviews by customers meant a lot in my new car search. Towne Hyundai has some very impressive customer reviews! I dealt with Sean, who knows his job well. I knew the fair price of this Sonata from my credit union. Sean matched the credit union figure right away...no debating or dickering!!! Sean handled the paper work like a pro. Most dealerships fumble with the papers like they've never done a sale before. I went to Towne Hyundai at 11:00AM and drove my new Sonata home at 6:30PM. The only reason for the delay was my daughter had my trade-in at her work. Awesome, friendly and professional experience with Sean. He even said he would input my Bluetooth cell phone WHEN I upgrade my old clunker phone. Since I'm low-tech with technology, and I had to text message my daughter at her work re the trade-in she had, Sean did the text messaging for me on my phone...no problem (for Sean). I would highly recommend a look at Towne Hyundai before you buy elsewhere. More
Tom was a wonderful "salesman". I really dont like buying a car because of all the b.s. I have to take from most salesman, but Tom was very laid back, honest and a no pressure kind of guy. He too like buying a car because of all the b.s. I have to take from most salesman, but Tom was very laid back, honest and a no pressure kind of guy. He took alot of time to help me get to know the car I was interested in. When it came time to fill out all the paper work, he got the ball rolling and my wait was painless. He went through all the features of my new car, and made sure all my questions were answered. Had I known about your product and my salesman I would be driving my second or third Hyundai instead of my first. More
Thomas was incredibly helpful and we were treated with the utmost respect. Overall, it was a pleasant experience. We are proud to be a part of the Towne Hyundai family! the utmost respect. Overall, it was a pleasant experience. We are proud to be a part of the Towne Hyundai family! More
This is absolutely the best dealership I have ever had the pleasure of dealing with. Joe Ippolito and his assistants were wonderful and incredibly friendly and knowledgeable. I have never owned a Hyundai the pleasure of dealing with. Joe Ippolito and his assistants were wonderful and incredibly friendly and knowledgeable. I have never owned a Hyundai in the past but after the wonderful service and friendly atmosphere, combined with the quality of the cars that they sell I don't think that I would ever drive anything else. Since I bought my car I cant count all of the times Joe has gone above and beyond for me. I have since heard that he has achieved number one Hyundai salesman in the nation and honestly I'm not surprised. Not only is he absolutely incredible at what he does, but the level of respect and professionalism he shows his customers is unparallelled. I consider Joe Ippolito a pleasure to deal with, and after this experience, I also consider him a friend. It is safe to say that I will definitely be back. More
very polite,informative,helpful & accessible. Excellent knowledge of product & willing to go the extra effort for we , the buyers satisfaction. we were given an opportunity to drive the vehicles Excellent knowledge of product & willing to go the extra effort for we , the buyers satisfaction. we were given an opportunity to drive the vehicles we were interested in & we were given excellent instructions & explanations for safe & efficient operation of said vehicles. More