
Towne Hyundai
Denville, NJ
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This was my first experience at a car dealership and probably the best experience I will ever have. I can't imagine it going better or easier than what it did. Roger was IMMENSE in this being a positive probably the best experience I will ever have. I can't imagine it going better or easier than what it did. Roger was IMMENSE in this being a positive visit and me walking with a car. Can't say enough about the professionalism and personal care that went it the sales. Highly recommend this to anyone. More
We bought our first Hyundai about a week ago and we LOVE it! We had such an AMAZING experience at Towne Hyundai, Joe was so helpful and such a cool guy. We went in not having too much thought for what we it! We had such an AMAZING experience at Towne Hyundai, Joe was so helpful and such a cool guy. We went in not having too much thought for what we wanted and he really took the time to work with us and figure out what he would recommend works best with our life style. He really got to know us on a personal level and his suggestion was perfect!! The manager, Rob, was also super friendly. We had a lot of fun at Towne and left with an Elantra that we love and big smiles on our faces :) I would suggest anyone buy a Hyundai and when they do, to buy it at Towne! More
I got my first new hyundai from this dealership and loved the way they treated me, im Disabled and thought i would never be able to get a new car but they treated me like i was worth a million bucks. they wo the way they treated me, im Disabled and thought i would never be able to get a new car but they treated me like i was worth a million bucks. they worked hard and got me into my very first new car ever. The car was great all around and gained my love for the make and all hyundai cars. they got me a price i could afford and worked with me and got me the financing for the payment i could afford comfortable. i would and do reccomend them to everyone i know and the service dept is top notch also they care for my car and make sure i have no worries anywhere i go i know its safe and reliable. please go to this dealer if you are thinking of a new car i gaurentee you will be so happy. More
From the time I walked through the door I was treated professionally and friendly. I was on a time crunch and Joe did a great job getting me what I needed. I received a great trade in on my Jeep. I am professionally and friendly. I was on a time crunch and Joe did a great job getting me what I needed. I received a great trade in on my Jeep. I am sending a coworker in this week to.buy a car and will refer the deakership to everyone. More
We came to look at the 2012 Elantra for our daughter as well as us and we were met by David Smith with a very welcoming smile. He worked to get our pricing where we wanted and also for getting us the car well as us and we were met by David Smith with a very welcoming smile. He worked to get our pricing where we wanted and also for getting us the car we really wanted. We had our hearts set on a Desert Bronze color and as one came in off of the truck, he thought of us immediately and called to say, "It's yours". Yes it was. We loved working with him and his casual,yet thorough, way and plan to do so again as well look forward to the end of our Nissan lease! Thank you so very much Dave, and we look to be in touch many times in the near future! More
I have never received such outstanding all around service like the one that Jake Hughes provided. He's very friendly, courteous, and understanding. I am the kind of person that negotiates everything includ like the one that Jake Hughes provided. He's very friendly, courteous, and understanding. I am the kind of person that negotiates everything including a car. Thanks to jake I own a 2008 Sonata at a great price and within my budget. I would highly recommend Jake to anyone seeking a new or used car. More
Renny first met with my wife. He was polite and open and honest with her. A lot of car salesman are not like that with females. So, I went to see Renny that night. He was very nice, down to earth, spoke to honest with her. A lot of car salesman are not like that with females. So, I went to see Renny that night. He was very nice, down to earth, spoke to me like a friend and not his next mark. He was open and honest with pricing right from the start, and was willing to help me get a fair price for the car and my trade in. Thanks Renny, and I love my new Sonata 2.0T! More
Jake was very friendly. Very up front and very accommodating. Our intent was only to look that night but the deal was so good and Jake was willing to work with us to do hat we didn't lose the last accommodating. Our intent was only to look that night but the deal was so good and Jake was willing to work with us to do hat we didn't lose the last Elantra Touring on the lot. We had a great experience with Terry too. He had all the paperwork ready and it took 5 minutes to sign all the papers. Well done! More
Ok so here it goes. My husband and I went to this dealership as it is 10 mins from where we both work and thought it would be best. We were introduced to our salesman Jake and after test driving and dealership as it is 10 mins from where we both work and thought it would be best. We were introduced to our salesman Jake and after test driving and liking the Accent Se we were ready for the paper work and numbers of course right now we are "Royalty" and a hot prospect for another end of the month sale. We were then introduced to a manager named Christopher who kept us there for 2+ hours and after hanging around were told that although my husband has a "great credit score" they could not do the trade with the negitive equity of the car we had. All well and good I understand and we left. After driving about 10 mins down I decided to call them back and get the numbers for the final price of the car and how much they would go on my trade and we would handle the financing ourselves through another online company that we have used before where we just hand the dealer a check and sign our names and drive away. When I called back and asked Jake the numbers he said he didnt know them Chris did and he would get them and call me back. Back at our home I still didn't get a call so I once again called to find out it was still TOO MUCH TROUBLE for the same guy that wanted our business an hour earlier to take a second to show those numbers to Jake to give to me. I waited until the next day to call them AGAIN this time I was asked my name, put on hold for 5 min then told oh, Chris did not come in today, Asked to speak with GM the again put me hold for 5 more mins and was told they are busy so I talked with Jake and told him "I DON'T LIKE BEING LIED TO OR TREATED LIKE I'M STUPID AND THAT I DON'T REALIZE WHAT GAME THEY ARE PLAYING, ALL OF A SUDDEN THEY CAN'T GIVE ME 2 SECONDS OF THEIR TIME AND NOW WE ARE TREATED LIKE 2ND CLASS CITIZENS WHO THEY FEEL ARE NO LONGER A PROSPECT, BUT I ALSO CALLED TO LET HIM KNOW THAT WE GOT THE CHECK FROM THE ONLINE BANK AND WERE BUYING THE CAR AT A DIFFERENT DEALERSHIP WAY FURTHER OUT OF THE WAY BUT WE FEEL ITS WORTH IT AND WILL NOT SPEND A DIME OF OUR HARD EARNED MONEY AT THAT PLACE AND TO DATE AFTER LEAVING ANOTHER MESSAGE IN CHRIS VOICEMAIL LAST NIGHT....STILL NOT THE DECENCY TO CALL US. SO I SAY...THEY CAN TAKE THEIR OVERPRICED CARS AND SHOVE THEM!!!!! HELL, WE HAVE BOUGHT CORVETTE'S AND CHALLENGERS WITHOUT LAYING A DIME OUT OF OUR POCKETS AND WE ARE NOT ABOUT TO BE TREATED LIKE THIS AT A FREAKIN HYUNDAI DEALERSHIP!! DO YOURSELF A FAVOR AND FIND A DEALERSHIP THAT KEEPS YOU HAPPY EVEN AFTER YOU SIGN ON THE DOTTED LINE!!! I THINK THAT SOMEONE SHOULD REMIND THEM THAT "WORD OF MOUTH" REFFERALS ARE THE BEST KIND AND THAT I HAVE A VERY BIG MOUTH THAT WILL LET ANYONE THAT ASKS ME FOR OUR EXPERIENCE GOOD OR ROTTEN!! HAPPY HUNTING... More
I bought a 2012 Sonata Limited last week from Towne Hyundai. Sean Cullen, who handles Internet clients, was terrific. He made the whole experience of buying a car straightforward and as stress-free as Hyundai. Sean Cullen, who handles Internet clients, was terrific. He made the whole experience of buying a car straightforward and as stress-free as possible. Sean quoted me a great price on the car with the accessories that I wanted and stuck by it. The specific model I wanted was not in stock at Denville, but Sean was able to locate it for me and then get it within a few days. I wasn't able to pick it up until the end of the next week, but that wasn't a problem with Sean. When I came to pick up the car, everything was just as I wanted. Sean even followed up by phone to see how I liked the car and if I had any questions, which was quite thoughtful. Overall, the service with Sean Cullen at Towne Hyundai in Denville was excellent, and I will definitely recommend Sean and this dealership to others as well as do business there again. More