Towne Hyundai

Joe Ippolito is an exceptional salesman. My husband Joe Joe Ippolito is an exceptional salesman. My husband Joe and I went to purchase a used car and walked out with a fully loaded limited Sonata. We love Joe Ippolito is an exceptional salesman. My husband Joe and I went to purchase a used car and walked out with a fully loaded limited Sonata. We love it! Joe Ippolito is professional, considerate and very knowledgable about his cars. We had an excellent experience with Joe and his staff. Everyone was friendly, courteous and professional. Amanda was a new employee and she was fabulous! We would definitely recommend this dealer and especially Joe Ippolito to our friends. Thank you. Maureen & Joe Nicoletti More

I had an overall great experience at this dealership. Tom was very helpful and informative of my concerns, without being pushy like most car salesman. The process did take longer than I anticipated, but the was very helpful and informative of my concerns, without being pushy like most car salesman. The process did take longer than I anticipated, but the majority of the time spent was going over everything I would need to know about the car. I was also happy that they were able to accommodate me with my financial preferences. I was happy to receive a follow up call to touch base on any questions since my purchase. And I LOVE my car! I would definitely recommend Towne Hyundai, ask for Tom. More

Just stopped in to check out some cars and were very pleased with the friendliness and quality of service at this dealership. While we were ignored at other dealers, Joe and his assistant took the time pleased with the friendliness and quality of service at this dealership. While we were ignored at other dealers, Joe and his assistant took the time to show us several cars and explain their features. Will likely make a purchase from here. More

Fred was efficient, courteous, to the point, knowledgeable and found me what I wanted. He was easy to deal with and I would definitely recommend him. knowledgeable and found me what I wanted. He was easy to deal with and I would definitely recommend him. More

I traveled from Pa & had a very limited budget. I walked away with a beautiful car (2009 Sonata)and Jose was wonderful to work with. I would highly recommend not only Towne Hyundai, but Jose Matos. walked away with a beautiful car (2009 Sonata)and Jose was wonderful to work with. I would highly recommend not only Towne Hyundai, but Jose Matos. He is courteous, professional, and has a great sense of humor. More

This past weekend, I went to Hyundai with my dad and sister to look at new cars. We test drove a couple and I instantly fell in love with the Elentra. Jake did everything that he possibly could to help sister to look at new cars. We test drove a couple and I instantly fell in love with the Elentra. Jake did everything that he possibly could to help me lease the car that I really wanted in a price range that I could afford. He made sure to find out exactly what I was looking for and he was very determined to get me exactly that. Jake was great company throughout the whole day. He is a very personable guy and he seemed to be so happy at work. I appreciate all the hard work that he did for me because I absolutely love my new car and it is all thanks to him. I would definitely refer anyone interested in a Hyundai to him! More

Jake was friendly, helpful and never pressured me. He always returned my calls and and assisted me through the transaction smoothly. He was able to answer my ton of questions and made me feel comfortable always returned my calls and and assisted me through the transaction smoothly. He was able to answer my ton of questions and made me feel comfortable with the car before signing a new lease. I highly recommend Jake and Towne Hyundai. More

Sold me a car with onboard alarms with a promise to repair everything. No, they won't and CHris tells me that he will see how much of the cost he can absorb. First and last experience with these guys a repair everything. No, they won't and CHris tells me that he will see how much of the cost he can absorb. First and last experience with these guys and maybe with Hyundai. Guys if you visit them, make sure you have everything written on paper or else Chris(Sales manager), keeps on repeating himself that you bought a used car. More

I would NOT recommend anyone use Towne Hyundai, especially Joe Ippolito when purchasing a vehicle. Unless you enjoy being lied to, stressed, incovenienced and treated as a disvalued customer. I hav especially Joe Ippolito when purchasing a vehicle. Unless you enjoy being lied to, stressed, incovenienced and treated as a disvalued customer. I have had ongoing issues with them since 3/29/12, the day after I purchased a brand new 2013 Elantra. In my opinion, I would STAY FAR AWAY from this INCOMPETENT and LIEING dealership My unpleasant experience with Towne Hyundai is below: -Towne Hyundai incorrectly listed my CO-SIGNER as the OWNER of the vehicle. Causing my lein holder to re-issue the vehicle's title. It took Towne Hyundai 3 months to even realize this was STEP#1!! I was issued a total of FOUR temporary tags, and a phony extension letter to issue to a police officer in case I was pulled over because I didn't have proper registration. -Driver side door panel scratched at time of purchase. Notified Joe Ippolito the following morning and was told they would assess damage and repair at ZERO COST. It took Joe 2 months to schedule my appointment with the specialist. Towne Hyundai could not repair the damage, and had to order a NEW door panel assembly from factory. (PER MY SERVICE INVOICE!! As well as, JOE, EDDIE PAGAN, BRIAN DRAKE, AND JOE'S ASSISTANTS). Joe advised me last week they will just rip it off another car and put it on mine- UNACCEPTABLE!! -Agreed (in writing and verbally several times) to refund the service fee for tags/registration due to THEIR CLERICAL ERRORS - Have now decided they will no longer honor their word because I asked NJ Motor Vehicle to help!! -After months of frustrations, I contacted NJ Motor Vehicle commission for help in expediting the process. They found Towne Hyundai to be in the wrong and advised I should be placed in a loaner car until all issues were resolved. Joe agreed to a lonaer car after I had to fight for 30 minutes during my working hours to even get one. The loaner car was provided until plates were in, and once they were in Towne Hyundai was going to provide a NEW door panel repair at the same time to avoid me having to make several trips. REPAIR WAS NOT MADE!! Rather than hold up their end of our agreement, Joe threatened to call Denville PD if I did not return the car by 5pm -He proceeded to pick up the loaner car from my office's parking lot w/out my knowledge w/my PERSONAL BELONGINGS still inside the vehicle and stranded with no transportation to my urgent doctor's appointment! After FOUR MONTHS, I just received my plates! Still no door panel repair, still no refund, still no copies of the documents they submitted showing change in ownership. Still frustrated though! Joe Ippolito, Rob Mariana (Gengeral Manager) and Eddie Pagan (Sales Manager) are COMPLETELY USELESS!! More

To whom it may concern, The minute I walked into the To whom it may concern, The minute I walked into the dealership I was greeted with a warm friendly smile. I asked to speak to Joe Ippolito b To whom it may concern, The minute I walked into the dealership I was greeted with a warm friendly smile. I asked to speak to Joe Ippolito because he came recommended to me. He greeted my with a warm welcome also. I was then treated like I was family not just another possible sale. He was very informative to me and very helpful. After my decision to purchase the car everything went as smooth as could be. Its not offen in Life that this happens, so I am pleased and grateful for the way I was treated my Joe and all at the dealership. Very Please Marie More