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Towne Hyundai
Denville, NJ
1,429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 13, 2015
horrific man, who does not even return a call I called several times to talk to this guy about service problems and he does not even call back. DO NOT go to this dealership. Awful. I called several times to talk to this guy about service problems and he does not even call back. DO NOT go to this dealership. Awful. More
by astro
Employees Worked With
Michael Elston
January 31, 2015
Excellent dealership!!! Joe Ippolito and staff at Towne Hyundai are extremely honest and accommodating. They worked with me to get the best deal possible for my budget. They Joe Ippolito and staff at Towne Hyundai are extremely honest and accommodating. They worked with me to get the best deal possible for my budget. They provided me with options and made sure I was comfortable with my selection. They made sure my new vehicle was all prepped and ready before I left the dealership. Keenan the assistant went through all the information in great detail for my new car and was very patient and answered all my questions open and honestly. I have know many other people including family that have bought vehicles from this dealership and all of them have been pleased with their experiences as well. I would recommend without hesitation to anyone to go to this dealership More
by BrendaP
Employees Worked With
Keenan, Joe Ippolito
January 29, 2015
Dealer service personnel I want to recognize two individuals in the Towne Hyundai service department. The one I deal with most often is Danielle labady. She is a competent p I want to recognize two individuals in the Towne Hyundai service department. The one I deal with most often is Danielle labady. She is a competent pleasant lady who has the capability to reduce the irritation of having an auto problem to manageable levels. Also, she is knowledgeable about many service issues and establishes service priorities in a timely acceptable manner. A real professional and pleasant to deal with. The other individual is Brian Drake. While I have dealt with him less often, when I have he has the same positive qualities as Danielle. If the product (my 2011 Sonata Limited) performed as well as these two individuals Hyundai would have a much better product and I would be a happier customer. Bill Schwingel More
by Bill
Employees Worked With
Service: Danielle labady, Brian Drake
January 26, 2015
One of the easiest experiences ever. I went to several dealerships looking for a new car. My last stop was at Town Hyundai, Joe Ippolito made my buying experience very easy by explaining I went to several dealerships looking for a new car. My last stop was at Town Hyundai, Joe Ippolito made my buying experience very easy by explaining everything and listing to all my needs for a vehicle. Joe and his team are top notch and I would recommend any one looking for a car go to Town Hyundai. You want regret it. More
by Scott
Employees Worked With
Joe Ippolito
January 23, 2015
service Awe some service very friendly always approaches with a smile she makes me feel welcomed and gives me the 1 on 1 attention thank you Awe some service very friendly always approaches with a smile she makes me feel welcomed and gives me the 1 on 1 attention thank you More
by ihsan
Employees Worked With
Daniel
January 22, 2015
Repair I was greeted and they tried to do everything possible to help me. I had a very good experience. I will definitely go back to this dealership. I was greeted and they tried to do everything possible to help me. I had a very good experience. I will definitely go back to this dealership. More
by car4me
Employees Worked With
Jeff Angulo, Yamil Santos
January 21, 2015
Very simple, friendly, stress free experience! This is my second lease from Towne Hyundai. Everyone there is friendly and attentive. When I left I fully understood my vehicle and knew that I could This is my second lease from Towne Hyundai. Everyone there is friendly and attentive. When I left I fully understood my vehicle and knew that I could call them at any time if I needed help. A truly pleasurable experience. I love my Santa Fe! More
by Sally
Employees Worked With
Joe Ippolito
January 16, 2015
Happy customer for Towne Hyundai! They delivered on their promise and were very courteous! They are very customer focused and it was an enjoyable car buying experience! I highly recomm They delivered on their promise and were very courteous! They are very customer focused and it was an enjoyable car buying experience! I highly recommend their services! More
by MightJoe
Employees Worked With
Joe Ippolito
January 01, 2015
Doesn't get better than Towne Hyundai .. Joe Ippolito & Crew Great dealership. Amazing staff! Joe I., Bobbie and Mo in finance made it all happen. You won't find better! Recommend them ten times over! Great dealership. Amazing staff! Joe I., Bobbie and Mo in finance made it all happen. You won't find better! Recommend them ten times over! More
by Bellaboo
Employees Worked With
Bobbie and Mo , Joe Ippolito
January 01, 2015
Horrible Manager I had a horrible experience at Towne Hyundai. I brought my car in because the TPMS light came on Dec. 23. The service team looked at the car, and th I had a horrible experience at Towne Hyundai. I brought my car in because the TPMS light came on Dec. 23. The service team looked at the car, and the light went out. I figured everything was fine. Then on Dec. 24 the light came on again. I brought in the car before 12 PM, but I was told that the Service Dept. was closed. Someone put some air in one of my tires, which looked low. I was told that I could not be given a loaner car because the Service Dept. was closed. The light went off for a little while, but in an hour or so, it was on again. I took the car to Mavis Discount Tire. They confirmed that my back tire had gone down to 12 pounds of pressure and that one of my tired sensors was bad. However, they could not help me because I had not been given a wheel lock. I would have to break the lock on the tires in order for them to check the tires. When I called Town Hyundai, someone answered who said everyone else had left and there was nothing he could do. He told me to call Roadside Assistance. Roadside Assistance told me that all they could do was have my car towed to the Hyundai dealer, which would have left me stranded because the dealer could not give me a loaner. I ended up driving my car home and borrowing a relative's car to travel for Christmas. When I went out on Dec. 26 in order to take the car back to the dealer for service, the back tire was completely flat, and the car had to be towed to the Hyundai dealer. To make matters worse, this is a certified car that I purchased on Dec. 16. I am very disappointed by the lack of care with which my service was performed on Dec. 23. In addition, the manager Jeff Angulo was very rude to me. I called my salesperson, Jose Matos, an hour and a half before I arrived at the dealer on Dec. 26 to let him know that I wanted to get a smaller, new car due to the trouble I had with this vehicle. Mr. Matos was one of the only positive aspects of this experience, by the way. He was sympathetic and said he would speak to the manager regarding my request. In addition to the problem on Dec. 23 - 26, I also had to bring it for service on Dec. 20. Mr. Angulo let me wait until he finished working with another customer when I arrived at the dealership. When I expressed my frustration, he said that getting another car was not possible. He was very nasty. He said that I could not speak to anyone else besides him because Hyundai is a corporation. If I wanted to speak to someone, I could look up the name of the dealer's owner on the Internet. He said he would drive the car to my house if I left it there. If I called the police for him trespassing on my property, he would leave the car in front of the house, which I am assuming would mean that he would park it in the street. At this point, I never want to deal with Mr. Angulo or the Hyundai service team again. More
by carbuyer
Employees Worked With
Jeff Angulo
