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Towne Hyundai

Denville, NJ

4.2
1,429 Reviews

3170 Route 10

Denville, NJ

07834

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Showing 1,429 reviews

May 20, 2015

unbelievable! I called up at 5:55 at night with an issue with my car. I explained my daughter had to leave by 1:00 pm the next day for an internship in Boston. Spok More

by Debbie1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brock & Brian
May 20, 2015

Overall Best Dealer around I can't say enough about this dealer overall. They are truly nice people who treat everyone so well. You never feel like a number here! I bought my ca More

by Desiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brock and Brian
May 15, 2015

Reliable Service Appointment Brought Santa Fe in for maintenance. Was easy to arrange the appointment on line. I received an email reminder of the appointment. Work was done on t More

by tmull
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
don't recall specific service dept employee
May 19, 2015 -

Towne Hyundai responded

Hi TMull, Thank you for taking the time to review us! We're glad to hear things went smoothly with your Santa Fe and we look forward to seeing you for your next service visit.

May 14, 2015

Service Visit I love my service visits at Towne Hyundai....the service department team is always friendly & courteous.....the new renovations are fabulous...issues More

by Snooks92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ippolito
May 19, 2015 -

Towne Hyundai responded

Hi Snooks92, Thanks for commenting on our new look! We can't wait to show you the finished redesign! We're so happy to hear that you are satisfied with the work of our service department and we thank you for the opportunity to earn your business. Looking forward to seeing you next time!

May 09, 2015

Very good experience Had a great sales experience buying my new Sonata thanks to Jeff Angulo and Jose Matos They were helpful, professional and honest, thanks again guys! More

by Lu77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Matos
May 19, 2015 -

Towne Hyundai responded

Hi Lu, Thanks for leaving us this great review! On behalf of Jeff and Jose, as well as the rest of the team here, we truly appreciate the chance to earn your business. Let us know if you need anything in the future!

May 09, 2015

Routine Maintenance Was able to schedule early in the morning as I needed. Work was done pretty quickly and I was able to leave on time. Friendly staff More

by InsertScreenNameHere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2015 -

Towne Hyundai responded

Glad to hear everything went well! Our staff is always here if you need anything. We look forward to seeing you next time!

May 06, 2015

Immature manager I was having a very good experience until my deal changed at the last minute. A manager named Jeff Angulo came out to speak to me. He said there was g More

by pbos369
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Angelo
May 27, 2015 -

Towne Hyundai responded

Dear Pbos369, My name is Stephanie, and I am the Brand Manager here at Towne. I would like to apologize for your disappointing experience with our dealership. We pride ourselves on offering a level of service that is of the highest quality and it greatly concerns all of us when we fail to live up to the expectations of our guests. We take your experience and feedback very seriously and it is important to me and to all of us here at Towne Hyundai that we gain our client's trust and confidence. Because of the anonymity of DealerRater, I don't have any direct way to contact you or research your visit thoroughly, but I would welcome the opportunity to discuss this matter further with you at your earliest convenience. Please contact me directly at 973-584-8100 ext 564 or at sgrober@townetoyota.com. We value your business and time, and I thank you in advance for the opportunity to speak with you regarding your visit to our showroom. Your feedback will help us be a better run dealership. Regards, Stephanie Brand Manager

April 29, 2015

good experience i just recently bought a my first car here. Joe made the experience as nice as possible and effeciently explained everything to me (this was my first More

by scarletbegonias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ippolito
May 19, 2015 -

Towne Hyundai responded

Hi Scarlet, Congratulations on purchasing your first car! There's no better salesman to work with than Joe. We're thrilled to hear he made the experience easy and stress-free for you. Happy driving and be sure to let us know if you ever need anything!

April 24, 2015

Towne Hyundai fixed my Elantra Touring Had a terrific service experience here. Went for recall items and was quickly and effeciently taken care of. Car was returned ahead of promised time a More

by carcraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brock
May 19, 2015 -

Towne Hyundai responded

Hi CarCraft, Thanks for taking the time to leave us this review! We're glad to hear our service department was able to take care of the recalls on your vehicle in a fast, efficient manner. We look forward to seeing you next time!

April 14, 2015

ask for Ed or Jarrett These guys are true professionals when it comes to hearing out a customer's needs and offering a great option. I got a new 2015 a elantra and it's alr More

by akim1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Hynes, Ed Vikhrov
May 19, 2015 -

Towne Hyundai responded

Hello Akim, Thanks for leaving us this great review! We know you're gonna love your new Elantra. If you ever need anything, just let us know, and on behalf of Ed, Jarrett, and the entire team here, thank you for choosing us!

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