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Towne Hyundai
Denville, NJ
1,429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,429 reviews
April 19, 2025
Avoid this place and buying a Hyundai at all costs due to the class action lawsuit for their engine failing. One of the most unethical service departments out there. My car has been consuming ALL THE ENG the class action lawsuit for their engine failing. One of the most unethical service departments out there. My car has been consuming ALL THE ENGINE OIL ONLY after 700 miles so I brought it in for oil consumption tests. First they overcharged me twice for services but thankfully I had my calls recorded and they contained to ignore my calls and texts. Then Terry refuses services for the car repairs and process to say "Keeping like this or you can take the car elsewhere for service". This was reported to the dealership manager. But then I brought it my car for the second oil consumption test and they refused to top off the oil and the service manager Erine goes on to say "I don't want to speak with him, he is just playing games" the proceeds to assault me by putting his hands on me and pushes me out the door while refusing service. Then they refuse to issue the check for the refund and stating to never come back to this dealership given I have reports them to Corporate for their 4 instances of unethical practices and negligence. More
by F3n5r2m7
Employees Worked With
Erine , Sean Cullen, Javier Gutierrez, Joe Ippolito, Jose Matos, Thomas Kubatz, Ken Goss, Jake Hughes, Jay Hakim, Kevin Dean, Michael Elston
April 15, 2025
Dealership and service department are incompetent. Bought a brand new Tucson 25 a couple weeks ago and there’s is a clicking above my head. They attempted to fix it 2 times now and no success. It is s Bought a brand new Tucson 25 a couple weeks ago and there’s is a clicking above my head. They attempted to fix it 2 times now and no success. It is still clicking! They act like the problem is no big deal. It’s a brand new car there should be nothing wrong with it. They have had the car longer than I have. AVOID THIS DEALERSHIP! More
by Grygus7
Employees Worked With
TJ Johnson
March 20, 2025
I worked with Jose and he was so nice and took care of everything very well. He showed me everything about the Hyundai Elantra I was interested in and answered every single one of my questions. He is such everything very well. He showed me everything about the Hyundai Elantra I was interested in and answered every single one of my questions. He is such a genuine guy who really values his customers. I just took my new car home yesterday and I love it so much. The whole staff there was kind and friendly. I highly recommend this dealership and especially Jose! More
by Eric Petersen
Employees Worked With
Jose Matos
February 26, 2025
I stopped in because I had a problem with my GPS system, I spoke with Hunter and not only was he very friendly, professional and personable, he took the time to correct the problem I was having. We moved h I spoke with Hunter and not only was he very friendly, professional and personable, he took the time to correct the problem I was having. We moved here from Florida with a leased vehicle. My lease will be up June and I will be back to this dealership to work with Hunter on either a purchase or a new lease. He is, in my opinion, an exceptional young man More
by jojabeach
Employees Worked With
HUNTER
December 02, 2024
We just purchased a Hyundai Elantra from this dealership for our children. We had an extremely pleasant experience dealing with Steve Sanabria and Danny. Danny was new, and we were his first sale. Steve and for our children. We had an extremely pleasant experience dealing with Steve Sanabria and Danny. Danny was new, and we were his first sale. Steve and Danny worked as a team, and they went above and beyond for us. Danny did an outstanding job, and I would wholeheartedly recommend him and this dealership. The only negative was dealing with the financing guy. He was a bit gruff and grilled us on why we didn't want to purchase the extra plans they sold. Other than that, we thoroughly enjoyed everyone we met and interacted with. I would give them my business again, and I hope we can buy another car from Danny in the future. More
by bcsalz124
Employees Worked With
Danny, Steven
November 04, 2024
Super clean dealership and friendly staff all around. I worked with Chad Sanders in sales to get a great deal on my Elantra...this will not be my last vehicle with Hyundai and I will make sure I work wit I worked with Chad Sanders in sales to get a great deal on my Elantra...this will not be my last vehicle with Hyundai and I will make sure I work with him again! More
by ltinajustin
Employees Worked With
Chad Sanders
November 04, 2024
Great experience working with Chad Sanders. He was very straight forward and made leasing my Santa Fe simple. Would recommend Chad to anyone needing a vehicle. Thank you. He was very straight forward and made leasing my Santa Fe simple. Would recommend Chad to anyone needing a vehicle. Thank you. More
by ltinajustin
Employees Worked With
Chad Sanders
November 03, 2024
Mr. Garret at Towne Hyundai in Danville, NJ, provided an exceptional car-buying experience. I am extremely satisfied with my new car, and his attention to customer satisfaction made the process smooth and e exceptional car-buying experience. I am extremely satisfied with my new car, and his attention to customer satisfaction made the process smooth and enjoyable. Highly recommend! More
by xxxxal patel
Employees Worked With
Garrett
August 04, 2024
I have tried over the past 8 weeks to obtain an explanation from the General Manager regarding how certain numbers in my lease were calculated. I believe the numbers were inflated to result in a pr explanation from the General Manager regarding how certain numbers in my lease were calculated. I believe the numbers were inflated to result in a predetermined profit margin/monthly lease charge. This would explain why I was Not given the opportunity to review the lease for a 24 hour period as designated in the lease. I am sharing this review to let other prospective buyers know how my experience was devoid of dealership transparency. Very frustrating. More
by kbkp518
Employees Worked With
Jay Hakim
August 03, 2024
Most times going to get a vehicle is an all day event and a stressful one especially as a female going in for a vehicle alone. Thankfully it was the complete opposite at Towne Hyundai! From the moment I walk a stressful one especially as a female going in for a vehicle alone. Thankfully it was the complete opposite at Towne Hyundai! From the moment I walked in I was treated with respect. My sales consultant Chad Sanders was very knowledgeable, easy going and made me feel heard when I had a list of questions and wants/needs. Anyone looking for someone straight forward and honest Chad is your go to! Will be sending anyone I know looking for a vehicle to Towne Hyundai and to Chad Sanders! More
by ltinajustin
Employees Worked With
Chad Sanders
