West Herr BMW of Buffalo

My salesman has always been outstanding. He made my recent purchase uncomplicated and provided great customer service. He made my recent purchase uncomplicated and provided great customer service. More

I just bought my fifth BMW from Annemarie Basile and as usual, it was a pleasant, informative, efficient experience. I would also say that I have had excellent service in the past through James Kiera. usual, it was a pleasant, informative, efficient experience. I would also say that I have had excellent service in the past through James Kiera. Nice going folks! More

I love the way he treating us . the way to explained about the car was good too! the way to explained about the car was good too! More

Kyle in Mini Service is great! He is responsive and very helpful. I always ask for him. He is responsive and very helpful. I always ask for him. More

Great service from purchasing to fixing any problems with my vehicle. Thanks to James for fixing my keys my vehicle. Thanks to James for fixing my keys More

professional, courteous, informative and fair price and value of trade-in. After sales information was very helpful. value of trade-in. After sales information was very helpful. More

Our salesperson, Annmarie Basile, has been a trusted resource for over fifteen years and is the primary reason we continue to purchase vehicles from this dealership. resource for over fifteen years and is the primary reason we continue to purchase vehicles from this dealership. More

I took my 2025 BMW X3 for service. From the reception to the actual service was excellent! From the reception to the actual service was excellent! More

Staff are helpful and the waiting area is clean And comfortable. They provide coffee, water and snacks. comfortable. They provide coffee, water and snacks. More

West Herr BMW on Main Street is a great organization. Customer service is outstanding. From the moment we bought our 2023 X5, up to our recent oil change and service we have only encountered knowledgeab Customer service is outstanding. From the moment we bought our 2023 X5, up to our recent oil change and service we have only encountered knowledgeable, competent, friendly and caring professionals. The service department made my visit easy and fast. They were efficient and responsive. I especially appreciated Max Roach and Tate, “the tech wizard”, who has personally helped me navigate the BMW app and the technology in my vehicle many times! More