Town and Country Toyota

Ezra Monell great service tech Ezra greeted me with a handshake and a smile. He listened to what I wanted done and what I DIDN'T. VERY RARE these days. He promised the car back i Ezra greeted me with a handshake and a smile. He listened to what I wanted done and what I DIDN'T. VERY RARE these days. He promised the car back in an hour. Forty minutes later he came looking for me. Forty minutes for an oil change, car look over, car wash and NC inspection. Not bad at all. Ezra went over all paperwork and answered all my questions. I hope Ezra will stay at Town and Country service. More

Excellent From pulling in to see my service adviser Robert to the the amazing lady and gentlemen mechanics, I've had nothing but excellent experiences. I real From pulling in to see my service adviser Robert to the the amazing lady and gentlemen mechanics, I've had nothing but excellent experiences. I really appreciate everyone involved in making sure that my car is taken care of. More

9/14 visit I recently moved to Charlotte, NC and found this dealership that was close to my home. I came for my 5,000 mile maintainence and the service was wonde I recently moved to Charlotte, NC and found this dealership that was close to my home. I came for my 5,000 mile maintainence and the service was wonderful, especially Gary. Would definitely recommend this dealership. More

Prompt and polite! John D'Errico when above and beyond my expectations to welcome me for service and take care of all of my questions and concerns. The service was compl John D'Errico when above and beyond my expectations to welcome me for service and take care of all of my questions and concerns. The service was completed within the window he estimated and was very friendly and knowledgeable. Thanks!!! More

replace front tires due to blow out. As always, great customer service by Alex. I request him by name when I come in, I know the service is going to be exceptional each time and he has bu As always, great customer service by Alex. I request him by name when I come in, I know the service is going to be exceptional each time and he has built a good relationship with me. More

Wonderful! I was in and out in a timely manner. It was a good experience. I have been a Toyota customer for about 20 years, I've had no bad experiences. I was in and out in a timely manner. It was a good experience. I have been a Toyota customer for about 20 years, I've had no bad experiences. More

Awesome Service! I was met by a very knowledgeable, friendly and helpful young lady named Kelsey. She showed me a few awesome vehicles, and knew the background informa I was met by a very knowledgeable, friendly and helpful young lady named Kelsey. She showed me a few awesome vehicles, and knew the background information on each one, and pointed out the differences between them. My purchase was done quickly and efficiently, and I love my 2017 Chevy Traverse! More

Service Over 9 years, I have been lucky to have met good Service Engineers. This was the first time I met Mr. Chris Wagner, Assistant Service Engineer. He Over 9 years, I have been lucky to have met good Service Engineers. This was the first time I met Mr. Chris Wagner, Assistant Service Engineer. He was as good as any I have met. More

Best Car Dealership Buying Experience Ever! Most people would say that buying a new car is a time consuming and stressful process. But not at Town & Country Toyota on South Blvd in Charlotte NC. Most people would say that buying a new car is a time consuming and stressful process. But not at Town & Country Toyota on South Blvd in Charlotte NC. I had Scott Reese as a salesperson and his professionalism and vast knowledge and patience were so invaluable! Scott truly made my buying experience wonderful. Even after the sale was completed, Scott went out of his was to continue to help me with everything that I ask for or needed. As the title of this review states, "this absolutely was the best car buying experience that I've ever gad"! More

Good Service There was a problem with a door lock actuator and I was provided with a loaner car while mine was being repaired. When I picked my car up, it had been There was a problem with a door lock actuator and I was provided with a loaner car while mine was being repaired. When I picked my car up, it had been cleaned and vacuumed which was a nice touch. More