
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
John D'Errico John was excellent and straight forward to deal with, set expectations well with timing of part arrival and got me out earlier then thought when part John was excellent and straight forward to deal with, set expectations well with timing of part arrival and got me out earlier then thought when part was being fitted. More
Helpful, friendly staff + great service I’ve been taking my car (an old van) to Town & Country for over a year, and they’ve been extremely helpful each time. Each member of the staff is incr I’ve been taking my car (an old van) to Town & Country for over a year, and they’ve been extremely helpful each time. Each member of the staff is incredibly knowledgeable, and my car runs like a dream after every visit. Not the cheapest service ever, but worth every penny. More
Five Star Service Excellent experience today. Keep up the great work! Service and prices were explained. There were no surprises. Dealership was clean and the coffee wa Excellent experience today. Keep up the great work! Service and prices were explained. There were no surprises. Dealership was clean and the coffee was tasty. Thanks! More
Good Service Done Right I have been taking my car there for years. The service manager has changed and it isn't as good as it was but they still do a nice job. I am usually I have been taking my car there for years. The service manager has changed and it isn't as good as it was but they still do a nice job. I am usually there longer than I think I will be but they are very busy and it just takes a while. I have tried making an appointment but it still takes 1 1/2-2 hours for oil change and tire rotation. They do good work and that counts for a lot! Service adviser Brandon is great to work with! More
Good service on my last maintenance visit I was pleased with the service I received. As always, the people in the service department are a pleasure to deal with. My only issue is that they w I was pleased with the service I received. As always, the people in the service department are a pleasure to deal with. My only issue is that they were not able to get me out by the specified time. They ran a few minutes past the time I needed to leave. While I appreciate that they wash my car after the service, I would prefer that they ask me if I am OK to skip the car wash to get me out earlier or on time. I certainly would have opted to skip the wash. This is a minor point. Overall, great service. More
Met my needs on a timely manner. Alexander was great in assuring me that my concerns would be taken care of. Very friendly and polite! Dealer prices regularly are very expensive but h Alexander was great in assuring me that my concerns would be taken care of. Very friendly and polite! Dealer prices regularly are very expensive but he was able to bring the price down a bit. Great service guy. More
Routine Service Got exactly what I expected. Service was completed quickly and without any issues. People are always friendly and helpful. A quick run through the Got exactly what I expected. Service was completed quickly and without any issues. People are always friendly and helpful. A quick run through the car wash is always appreciated. More
"Grateful for completed work" Work was completed under estimated time for delivery. Assistant Service Manager, Jaden Green, was patient and helpful in dealing with secondary pay Work was completed under estimated time for delivery. Assistant Service Manager, Jaden Green, was patient and helpful in dealing with secondary payment source. Thank you! More
I was very pleased with service that I received. I have always enjoyed very professional and courteous service at T&C. Ezra is very knowledgeable and professional. He carefully explains all of the de I have always enjoyed very professional and courteous service at T&C. Ezra is very knowledgeable and professional. He carefully explains all of the details concerning the customer's service needs. More
Services I took my vehicle to services and was pleased with services performed. They checked everything thorougly making sure it was done.Once again, outstandi I took my vehicle to services and was pleased with services performed. They checked everything thorougly making sure it was done.Once again, outstanding work ! More