
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Great service Really helped me out with so much more than I ever expected that they would. Always done all my service here, and never had any problems. everyone in Really helped me out with so much more than I ever expected that they would. Always done all my service here, and never had any problems. everyone in this dealership is very personable and easy to work with. All very caring about the customer's needs and wants. More
Positive experience Didn’t have an appointment, needed oil change and tire rotation. Service department was busy, but I was acknowledged in a timely manor, processed thr Didn’t have an appointment, needed oil change and tire rotation. Service department was busy, but I was acknowledged in a timely manor, processed thru and escorted to the waiting area. The tech checked the brakes since the car was on the lift and informed me, brake pads needed to be replaced. More
Excellent Service Department Chris in the service department is always helpful when serving my vehicle. It always makes me feel better when a knowledgeable professional is workin Chris in the service department is always helpful when serving my vehicle. It always makes me feel better when a knowledgeable professional is working with me. More
First Time Service This was my first service visit and I was really impressed with the prompt attention Robert, the service writer provided. The car only has 5,000 miles This was my first service visit and I was really impressed with the prompt attention Robert, the service writer provided. The car only has 5,000 miles on it and he explained what they were going to do. He walked me around and showed me the facilities. He answered all my questions and I didn’t feel rushed at all. When my car was ready, he came to me and went over the service order with me. The service was fast and the car interior was protected with plastic over the seat and paper on the floor. Before I got the car returned to me, it was taken in for a car wash. I am completely satisfied and will be coming back for my service needs Thank you for a pleasant experience More
Great experience Ezra was very pleasant, took time to explain things to me and went above and beyond to make sure I knew what services were going to be done on my car Ezra was very pleasant, took time to explain things to me and went above and beyond to make sure I knew what services were going to be done on my car and I was comfortable. More
first oil change on new truck purchase I found that the staff was accommodating and friendly. The service was performed with the time estimate given. The free car wash was a nice bonus to t I found that the staff was accommodating and friendly. The service was performed with the time estimate given. The free car wash was a nice bonus to the trip. More
This was an outstanding service experience. This facility provides very good service at reasonable price. My vehicle was looked after and taken care of by an excellent service team. Thank you. This facility provides very good service at reasonable price. My vehicle was looked after and taken care of by an excellent service team. Thank you. More
Consistently Good Service We have been working with Town and Country for over 20 years and have consistently been happy with them in the purchasing process and service process. We have been working with Town and Country for over 20 years and have consistently been happy with them in the purchasing process and service process. We would recommend them to anyone. We also recommend working with Robert Alexander in the Service Department. He consistently gives great customer service and our servicing is done in a timely fashion. Jill Milligan More
Friendly Service Advisor Great Service Dept.The Guys in The Service Dept.Did A Wonderful Job on My Vehicle in A Timely Manner.David Meek Was A Kind And Friendly Service Advi Great Service Dept.The Guys in The Service Dept.Did A Wonderful Job on My Vehicle in A Timely Manner.David Meek Was A Kind And Friendly Service Advisor ! More
No fuss car buying experience Stephen put me in the exact car I wanted. He was down to earth and answered every question I had with patience and understanding. As a first time car Stephen put me in the exact car I wanted. He was down to earth and answered every question I had with patience and understanding. As a first time car buyer, I was nervous and unsure but I left the experience feeling like I had been treated fairly and that Stephen had explained the process in way that I could understand. More