
Town and Country Toyota
Charlotte, NC
Filter Reviews by Keyword
By Type
1,132 Reviews of Town and Country Toyota
25,000 service I have always been able to get a service appointment scheduled for the time I want. The service department is punctual. The staff is courteous and hel I have always been able to get a service appointment scheduled for the time I want. The service department is punctual. The staff is courteous and helpful. More
No Pressure - found us exactly what we wanted - good price I would definitely come back here. Our salesperson (Ralph) was knowledgeable and gave us a very fair price on our trade-in. If I were in the market f I would definitely come back here. Our salesperson (Ralph) was knowledgeable and gave us a very fair price on our trade-in. If I were in the market for another Toyota, I would definitely come back here. More
PM Service Visit Jayden was professional, helpful, and honest. I always assumed dealership pricing would include a ton of overhead; however, the cost was very fair an Jayden was professional, helpful, and honest. I always assumed dealership pricing would include a ton of overhead; however, the cost was very fair and the experience was top notch! Having a safe vehicle is a top priority and I trust the T&C Toyota team to get the job done. More
Rear brakes replaced I had the rear brakes replaced on my 4Runner today. The work was done, however, when I drove the car away from the dealership, I heard noises coming I had the rear brakes replaced on my 4Runner today. The work was done, however, when I drove the car away from the dealership, I heard noises coming from the rear of the car, which were not there prior to my bringing the vehicle in for servicing. I drove back to the dealership for the service manager to inspect and fI’m the issue. Apparently the tech loosened a part and was unaware when the car was returned to me. More
To the point, done right the first time. Town and Country Toyota service is excellent, Brandon met me at the door, introduced himself and went right to work. The car came back right the first Town and Country Toyota service is excellent, Brandon met me at the door, introduced himself and went right to work. The car came back right the first time and I was not late for my appointment. More
Review of my Service on my 2008 Toyota RAV4 The service rep did an excellent job explaining my service history and what issues I need to address right away and which issues can wait. Very knowl The service rep did an excellent job explaining my service history and what issues I need to address right away and which issues can wait. Very knowledgeable. Great people skills and communicator. More
World class service Town and Country Toyota has always provide outstanding service. My last visit was no exception. All contact people were friendly, courteous and profes Town and Country Toyota has always provide outstanding service. My last visit was no exception. All contact people were friendly, courteous and professional. The service was explained clearly and accurately and the work was done in a timely manner. More
Excellent Service Department Ezra was my service manager, and he was very helpful, discussing and writing all my requests about servicing my car. They did everything quickly and Ezra was my service manager, and he was very helpful, discussing and writing all my requests about servicing my car. They did everything quickly and efficiently; however, I have one recommendation for the mechanic. Please, read the notes from your service manager and finish them all! I had requested to rotate my tires and to adjust tire pressure in certain way; however, it was not done. I checked the tire pressure at another place, right after the service at Town and Country Toyota, and they had to adjust the tire pressure the way I asked to be done at the Dealership. Other than that, i was pleased with everything in Town and Country Toyota service department. People are friendly and helpful. More
They are starting to win me over The first visit I had here was awful but I decided to give them a few more chances and each time, the service gets better and better. I have found a s The first visit I had here was awful but I decided to give them a few more chances and each time, the service gets better and better. I have found a service rep/assistant manager who goes above and beyond. More
Great experience My recent maintenance appointment went very well. The staff was professional and courteous, offering a shuttle ride when the service was going to tak My recent maintenance appointment went very well. The staff was professional and courteous, offering a shuttle ride when the service was going to take longer than expected. I appreciated the staff wasn't pushy in recommending additional services beyond the standard maintenance. More