
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Excellent Repair Service I had the unfortunate experiences of needing repairs on my 2017 Infiniti QX50 twice within 2 months. On both instances Town & Country Toyota's Collisi I had the unfortunate experiences of needing repairs on my 2017 Infiniti QX50 twice within 2 months. On both instances Town & Country Toyota's Collision Center did the repairs. On both occasions Greg Driscoll, the Collision center staff and the body shop staff did exceptional work and provide superior customer service regarding my vehicle repairs and my service needs. I was kept firmly updated on all progress as the vehicle was being repaired and the work was performed quickly and with expert care. I will used Town & Country Toyota as my first and only service provider for my vehicles and give them my highest recommendation. Eric Dickerson (Roslyn Pitts). More
2003 Toyota Tacoma I bought my Tacoma in December of 2002. I have been bringing it to Town and Country to have it serviced for 16 years now. There have been a lot of sta I bought my Tacoma in December of 2002. I have been bringing it to Town and Country to have it serviced for 16 years now. There have been a lot of staff changes over the years and I was concerned when all of my normal faces were no longer there about 4-5 years ago. I understand that it is business, but thru it all, the service department seems to have landed on their feet once again. I do like the honestly of several of the service techs and that is why I keep coming back to have my truck serviced there. I get backlash from friends and family as to why I go to the dealership to have my truck serviced, because there are so many other places that will/can do it cheaper. I have told every single one of them (friends and family), that Town and Country has been good to me and as long as they continue to be good to me, I will continue to keep bringing my truck in for service. More
2003 4Runner I bought my 2003 4Runner at T&C and have been bringing it there for service for 16 years. I've always had a good experience with the service departme I bought my 2003 4Runner at T&C and have been bringing it there for service for 16 years. I've always had a good experience with the service department, and my last visit was no exception. I've bought two vehicles at T&C and always shop there for vehicles because I know the service will be excellent. More
Excellent service, Friendly staff We have been bringing our Prius to Town & Country Toyota for about 2 years. Dave, the assistant service manager, helped us on this visit with the repa We have been bringing our Prius to Town & Country Toyota for about 2 years. Dave, the assistant service manager, helped us on this visit with the repair that we requested and a recall issue that we were not aware of. He was courteous and fulfilled our requests promptly, including ordering the parts we needed. Cost of repairs and routine service visits are reasonable. We were kept informed of all steps of the process of repairing our vehicle. The waiting area was clean and stocked with snacks and a television. We will return to this dealership again and again. More
Great Service & Employees Thanks Town & Country Toyota for recall repairs that were handled in superb time. We were treated the best from Michael Porter with his checking on pa Thanks Town & Country Toyota for recall repairs that were handled in superb time. We were treated the best from Michael Porter with his checking on parts to setting up our appointment for replacements. Kevin Jaquez did a great job on our repair work. Thank you both! The lady at the check-out did a fine job but sorry didn’t get her name. We are a 3 generation of Toyota owners. More
Ice on the inside widows in the morning The inside windows of my car were having ice on them. Came to find out why. There was humidity in the inside of the car. No work was needed, but th The inside windows of my car were having ice on them. Came to find out why. There was humidity in the inside of the car. No work was needed, but they told me to air out the car. They were very helpful in telling me what to do, and didn't charge me for anything. More
Good experience It was good experience overall. It was way quicker than I expected and I had great customer service. I will definitely be back again for my next servi It was good experience overall. It was way quicker than I expected and I had great customer service. I will definitely be back again for my next service. More
Great Sales Reps Sales reps John Daly and Charles Padgett were excellent! The process of purchasing and paperwork couldn't have been easier! Go see them today! You wi Sales reps John Daly and Charles Padgett were excellent! The process of purchasing and paperwork couldn't have been easier! Go see them today! You will not be disappointed! More
Great place to go. The service department is great. Great service and a very pleasant waiting area. There’s always a car wash after your visit and coffee, etc. to make t The service department is great. Great service and a very pleasant waiting area. There’s always a car wash after your visit and coffee, etc. to make the wait more enjoyable. More
Stress free experience Ziggy is always a pleasure to work with. This is my second vehicle with he and the staff at Town and Country, as well as my wife's vehicle. Ziggy prov Ziggy is always a pleasure to work with. This is my second vehicle with he and the staff at Town and Country, as well as my wife's vehicle. Ziggy provides a pressure free experience and tries to fins the right vehicle and payment to meet your needs. The service department is always been helpful and cooperative as well. More