
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Timely and professional everyone I dealt with was friendly and professional. Explained what was needed and took the time to look through service history with me to make sure everyone I dealt with was friendly and professional. Explained what was needed and took the time to look through service history with me to make sure everything was need that the 35K check up included. Half of the list had been done earlier and they took this off the work order. To top off the experience they made sure I received the internet coupon for the work saving me a third on the bill! Will be back! More
90,000 mile service I had a scheduled appointment for routine maintenance, and everything went smoothly and quickly. I used the free shuttle service to get an errand com I had a scheduled appointment for routine maintenance, and everything went smoothly and quickly. I used the free shuttle service to get an errand completed (SO EASY!). Both shuttle drivers were courteous and friendly. The service on my car took exactly how long Chris estimated it would, and even washed my car. More
very good! I was consistently updated on the progress of my visit. I was "in" for an oil changed and tire rotation. However, during that process, I was alerted I was consistently updated on the progress of my visit. I was "in" for an oil changed and tire rotation. However, during that process, I was alerted to other potential issues which would need to be resolved within a short period of time! I appreciate the attention and "ALERT" to those potential issues! Saved me time (in the long run) and probably saved other issues, as well. More
Great Fast friendly service. Chris gave me a very accurate quote for the amount of time it would require to complete service. Chris also suggested checkin Fast friendly service. Chris gave me a very accurate quote for the amount of time it would require to complete service. Chris also suggested checking the alignment which in fact needed to be addressed. Thanks Chris. More
Great Service Service was quickly done. They gave me the best price for the coupon's I had to choose from. Called me several times to make sure I understood the co Service was quickly done. They gave me the best price for the coupon's I had to choose from. Called me several times to make sure I understood the cost and when to pick up my vehicle. Worked with me when I knew I was picking up my vehicle later than expected. Thank you More
Friendly People I just went in on a sunday to explore leasing options with out any appointment and guess what? came home after 2 hours in a new corolla. The process w I just went in on a sunday to explore leasing options with out any appointment and guess what? came home after 2 hours in a new corolla. The process was fast and clear. I must say deal with Kim Elcora she is the best. More
Excellent service Basic 30 and 35k service was overdue minus the oil change. They handled it no problem as usual. They took care of it while I chilled in their comforta Basic 30 and 35k service was overdue minus the oil change. They handled it no problem as usual. They took care of it while I chilled in their comfortable waiting area. As usual, they finished as quickly as possible. More
Always great service at Town and Country Toyota! My service contact was Chris. Excellent service, professional, knowledgable, curtious. Chris kept me informed during the process. The waiting room is My service contact was Chris. Excellent service, professional, knowledgable, curtious. Chris kept me informed during the process. The waiting room is great, I love popcorn. I have been dealing with Town and Country for years and my experience has always been excellent. I highly recommend Town and Country. More
6 month service Took my 2018 Corolla in for its first service. Satisfied with work done. Manager took time to explain the care care package. Time was lengthy despite Took my 2018 Corolla in for its first service. Satisfied with work done. Manager took time to explain the care care package. Time was lengthy despite having an appointment More
WONDERFUL service!!!! It was amazing how so many of the guys in the service department were helping me and assessing my car right when I pulled into the service department. It was amazing how so many of the guys in the service department were helping me and assessing my car right when I pulled into the service department. And Brandon is a TOP NOTCH service manager! He's great with names, gives personal attention to you, and is wonderful with recommendations - ones that make sense, not overdoing it. I felt taken care of - not taken advantage of. Awesome place!!!! More