
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Great Service All went well with my service from the time I arrived. Being greeted right away and the finish time given was met. Asst Service Mgr Robert Klixbull di All went well with my service from the time I arrived. Being greeted right away and the finish time given was met. Asst Service Mgr Robert Klixbull did a great job going over everything. Thanks for a great experience. More
Service I am pleased with my service associate, Chris Wagner. He knows I’m a loyal Toyota customer and listens to my concerns and works with me within my bud I am pleased with my service associate, Chris Wagner. He knows I’m a loyal Toyota customer and listens to my concerns and works with me within my budget. More
Regular Maintenance Provided timely information and completed service on time and cost projected. So far, no issues have been found with the work, but I will say the word Provided timely information and completed service on time and cost projected. So far, no issues have been found with the work, but I will say the word minimu on this section is very annoying. More
Great Experience Purchasing a New Car We had a great experience working with Ricardo at Town and Country Toyota. We test drove several models of the Toyota Camry to make sure we got exact We had a great experience working with Ricardo at Town and Country Toyota. We test drove several models of the Toyota Camry to make sure we got exactly what we wanted. And, Ricardo searched all over the Southeast to find us exactly the car we wanted - engine, options, color, etc. We had the car in days after a dealer trade with a store in Athens, GA and quick relocation to Charlotte. It really was a great car buying experience! We recommend the dealer -- and especially Ricardo -- to anyone interested in a new vehicle purchase without the pressure or stress usually associated with the experience. More
Quick and easy Great experience and fast service. Found away to make things workout while waiting on funds from a trust. Nice folks also and a clean facility Great experience and fast service. Found away to make things workout while waiting on funds from a trust. Nice folks also and a clean facility More
Pleasant and straightforward buying experience! As a successful Realtor, I had been looking at a Toyota Avalon to replace my 10-year-old Venza with 154,000 miles (which I am giving to my daughter an As a successful Realtor, I had been looking at a Toyota Avalon to replace my 10-year-old Venza with 154,000 miles (which I am giving to my daughter and was also bought at Town & Country) I did my research and during a service repair for my wife's 2011 Sienna (also bought at T&C) I walked over to the showroom and met Robert and started talking about Avalons. I test drove a Demo Touring, and planned out my purchase. I also test drove a Limited and a Hybrid. I decided on the Touring with the advanced safety package in Ruby Flare Pearl with a Graphite interior. Apparently this combination is very hard to find, as when we actively started looking there were 3 in the entire 5 state SET region. Through the whole process, Robert was very helpful and communicative. We talked and texted many times. We got within $500 of a selling price and I held off for a few weeks due to a surge in the real estate business. By sheer coincidence the very car I wanted was due to be shipped to T&C by April 14th, 13 days before my birthday. I called Robert about the car's arrival and kind of caught him by surprise. He pushed for the additional $500 (a finder's fee I guess) and his manager agreed and it was a deal. The car came in a few days early and Robert arranged to hold the car, let me "visit" her and place heavy duty mats in the car, and had her ready for delivery on the 17th complete with red bow and spotless detailing. We attempted to transfer my vanity plate from my Venza to the Avalon directly but I found out the next day from the DMV I needed a temp plate and then a transfer would be done after a permanent plate arrived. Thanks to Greg for his assistance with this on Robert's day off (Robert, you owe Greg a Chic-Fil-A Breakfast sandwich!). I got an amazing deal on the Avalon (one that a competitor dealer who wanted over $2600 more for the same car said was "crazy") and am very pleased with the car and the way the transaction went. I now have three Toyotas to bring to T&C for service and have been coming to the dealership since 2002. They say salesman make the most difficult customers but they recognize great service and are loyal when they see it. You have a very satisfied customer here. I'm reminded every time I start up the Avalon and hear that sporty exhaust. More
Easy buying experience Ziggy was great. Only ever spoke with 1 person the entire purchase. All paperwork was handled quickly without pressure. Very happy with the Tacoma I Ziggy was great. Only ever spoke with 1 person the entire purchase. All paperwork was handled quickly without pressure. Very happy with the Tacoma I purchased. More
Great experience Greg was wonderful to work with from the time we got to the dealership. We wanted a car that wasn’t on the lot and he didn’t stop until he found the e Greg was wonderful to work with from the time we got to the dealership. We wanted a car that wasn’t on the lot and he didn’t stop until he found the exact one we wanted. I love my new Camry Hybrid! Thanks so much! More
great experience Took the car in when I brought d about 20 minutes late for my appointment. Was told it would be about 1 1/2 hours to do the scheduled work. Got the wo Took the car in when I brought d about 20 minutes late for my appointment. Was told it would be about 1 1/2 hours to do the scheduled work. Got the work done earlier than expected. Brandon who checked me ini was terrific came and got me and was out quickly as well. Great service as usual!! More
Job well done Work was done in the time estimated. I was kept apprised of the work being done. Logical suggestions were made during my last visit which brought me b Work was done in the time estimated. I was kept apprised of the work being done. Logical suggestions were made during my last visit which brought me back for today's service. Very happy!! More