
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Best service department The dealership is very professional with a very comfortable waiting room. David Meek assisted me with my 50K printing service. Very customer focused The dealership is very professional with a very comfortable waiting room. David Meek assisted me with my 50K printing service. Very customer focused. Thank you More
Amazing service department I brought in my car before a long road trip (just for a check-up), and they were very helpful! They checked everything (fluids, wipers, tires, etc.) a I brought in my car before a long road trip (just for a check-up), and they were very helpful! They checked everything (fluids, wipers, tires, etc.) and gave recommendations (and made changes) where necessary. Professional, courteous, and knowledgeable staff. I'm not taking my car anywhere else for service! More
Service department comes across very well. All contact within the service department was professional, knowledgeable and transparent. Had some contact with the actual technician when retrievin All contact within the service department was professional, knowledgeable and transparent. Had some contact with the actual technician when retrieving something left in the truck. He was straight up, accommodating and took time to impart some helpful information. This is a well run operation from the advisor to the guy that delivers your vehicle when it's done. Have never had it this good at any dealer before. More
Adam Jones was great and is the reason we made the choice Adam Jones went above the call of duty to help us make a choice. We chose Toyota over Honda (which we have 4 of) because we trusted Adam with what he Adam Jones went above the call of duty to help us make a choice. We chose Toyota over Honda (which we have 4 of) because we trusted Adam with what he taught us about Toyota. We changed our minds after we made the deal with Adam (because of the color of the seats we chose first) and Adam got the new deal done. Have already told a dozen or so people about Adam and T & C. More
Scheduling and reasonable timing for service all good. My service manager Ezra Monell was courteous, professional, and informative. Giving my car a wash before driving away was an unexpected courtesy. I My service manager Ezra Monell was courteous, professional, and informative. Giving my car a wash before driving away was an unexpected courtesy. I have received excellent service since returning to this dealership. More
Excellent service! I had my first oil change on a new Highlander, they took me to the light rail and I got to work by 7;30. Very nice service rep. Chris and Dale the I had my first oil change on a new Highlander, they took me to the light rail and I got to work by 7;30. Very nice service rep. Chris and Dale the courtesy van driver. More
Extremely happy Zigmond Osby was the gentlemen that helped my family and I throughout this process and I have to say THANK YOU!! It was such a smooth and easy process Zigmond Osby was the gentlemen that helped my family and I throughout this process and I have to say THANK YOU!! It was such a smooth and easy process and Mr. Osby was a huge help! Very nice and very helpful! The experience was awesome!! I’m in love with my car! Thank you again! More
Great My agent Alex is the BEST! I have always bought my car for service at this dealership. I always get great service. My agent is very honest in chec My agent Alex is the BEST! I have always bought my car for service at this dealership. I always get great service. My agent is very honest in checking my auto. More
3 hr oil change Don't get service here unless you want to wait 3 hours for a basic oil change after being quoted 1-1.5 hours. Then the give you $10 for your time. Inc Don't get service here unless you want to wait 3 hours for a basic oil change after being quoted 1-1.5 hours. Then the give you $10 for your time. Incompetent. More
Very Happy My salesman Brian was super nice and worked to find the car that I wanted. He made it a nice experience. I really appreciated his help. My salesman Brian was super nice and worked to find the car that I wanted. He made it a nice experience. I really appreciated his help. More