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Town and Country Toyota

Charlotte, NC

4.6
1,132 Reviews

9101 South Blvd

Charlotte, NC

28273

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1,132 Reviews of Town and Country Toyota

July 12, 2019

Best service department The dealership is very professional with a very comfortable waiting room. David Meek assisted me with my 50K printing service. Very customer focused More

by KarlaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Meek
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 11, 2019

Amazing service department I brought in my car before a long road trip (just for a check-up), and they were very helpful! They checked everything (fluids, wipers, tires, etc.) a More

by MArneson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 10, 2019

Service department comes across very well. All contact within the service department was professional, knowledgeable and transparent. Had some contact with the actual technician when retrievin More

by Driveway Mechanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezra, Jackie and Matt
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 09, 2019

Adam Jones was great and is the reason we made the choice Adam Jones went above the call of duty to help us make a choice. We chose Toyota over Honda (which we have 4 of) because we trusted Adam with what he More

by Rav428173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Jones and his manager.
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 09, 2019

Scheduling and reasonable timing for service all good. My service manager Ezra Monell was courteous, professional, and informative. Giving my car a wash before driving away was an unexpected courtesy. I More

by keeperofantiqueauto,1
Recommend Dealer
Yes
Employees Worked With
Ezra Monell
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 09, 2019

Excellent service! I had my first oil change on a new Highlander, they took me to the light rail and I got to work by 7;30. Very nice service rep. Chris and Dale the More

by Donna J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris & Dale
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 08, 2019

Extremely happy Zigmond Osby was the gentlemen that helped my family and I throughout this process and I have to say THANK YOU!! It was such a smooth and easy process More

by Daniela0224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zigmond Osby
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 06, 2019

Great My agent Alex is the BEST! I have always bought my car for service at this dealership. I always get great service. My agent is very honest in chec More

by Moody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 28, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 05, 2019

3 hr oil change Don't get service here unless you want to wait 3 hours for a basic oil change after being quoted 1-1.5 hours. Then the give you $10 for your time. Inc More

by Nothanks3hroilchange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stew
Feb 28, 2020 -

Town and Country Toyota responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

July 03, 2019

Very Happy My salesman Brian was super nice and worked to find the car that I wanted. He made it a nice experience. I really appreciated his help. More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 28, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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