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Town and Country Toyota

Charlotte, NC

4.6
1,132 Reviews

9101 South Blvd

Charlotte, NC

28273

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1,132 Reviews of Town and Country Toyota

January 02, 2023

This is a great dealership. Lauren, Crystal and their manager went many extra miles to assist me. More

by debpiercy1352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren, Crystal
Jan 04, 2023 -

Town and Country Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Town and Country Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Worked with Koob and he helped me get the Rav4 I wanted, they had just had two delivered in the color I wanted. Everything went quickly and smoothly. More

by jlwatson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Koob
Dec 30, 2022 -

Town and Country Toyota responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

Very professional and clean. The salesman was very knowledgeable and very detailed when showing cars and features available. Process was smooth and time efficient. More

by Rick_M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Joubert
Dec 23, 2022 -

Town and Country Toyota responded

Hi Rick, thank you so much for your positive comments about Town and Country Toyota! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 26, 2022

Very responsive and friendly. Comfortable waiting room. Water and coffee available. Our salesman, Tristan, was great! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Oct 29, 2022 -

Town and Country Toyota responded

John, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 15, 2022

If you’re looking for a new Toyota, this dealership is the best!! I found the truck I was interested in online and did an inquiry. I was then contacted by Abraham at the online call center and put in touc More

by the_horner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Neely
Oct 21, 2022 -

Town and Country Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Toyota. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

My experience was great. From start to finish, everything was smooth. My sales guy Tristan was the perfect match for my sales needs. He was very informative and kept me in th More

by Kevin Thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan and Jonathan
Oct 14, 2022 -

Town and Country Toyota responded

Kevin, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

He helped me out from the very beginning. Showed me all the benefits of having this car and the best way to trade in my old one. Felt very comfortable talking to him. More

by Manny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wright
Sep 03, 2022 -

Town and Country Toyota responded

Manny, we're happy you found our staff to be so supportive during your experience here at Town and Country Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2022

Ricardo is the best! I really felt comfortable and heard working with him. Would certainly recommend him and work with him in the future! More

by Mbyrum84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jul 27, 2022 -

Town and Country Toyota responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 12, 2022

We had very good Professional customer service, was provided by Mike. Thank you. We appreciate your help. More

by jordan.johnson27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 14, 2022 -

Town and Country Toyota responded

Jordan, we are so happy to read such a great review about Town and Country Toyota! Until the next time we meet, take care!

July 02, 2022

Watch out for scamming in the service dept. I purchased a Lexus from a friend and my wife took it there to have it checked out overall for safety. Turns out the service writer and mechanic told More

by Spoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Mayos,
Jul 07, 2022 -

Town and Country Toyota responded

Thank you for reaching out. While i do not have enough information in our system to find out when you were here and who you worked with, I am more than confident the situation you described simply did not happen as you may perceive. Our team of certified Toyota technicians do not operate in this manner or they simply would not be here working as a teammate.  I would be pleased to inspect your vehicle with you, one of our master technicians, and the service manager so we can all together visualize the condition of your c.v. joint boots so please reach out to me directly to get that scheduled. The integrity of our service department is important and tens of thousands of people trust us for their service needs every year; we do not operate in the manner you suggest and i’’m happy to prove it to you. Thank you, Dewayne Fairchild, General Manager, 704-972-3826.

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